Umansky Auto Group hiring BDC agents

Umansky automotive group has expanded to NE TN and has an immediate need for an energetic, multi-tasking, detail-oriented team member to join our Sales Department at our Bristol Honda location. This position entails scheduling appointments for our existing customers that have vehicle upgrade opportunities. Base wage guarantee with excellent potential to earn more. Feel proud about the organization you work for and get great benefits too! Umansky Automotive has 30 stores all over the country.

Qualifications

• Great phone voice and comfortable carrying conversations on the phone


• Team player with a positive attitude and energy


• Able to multitask, self motivate and manage one’s own time


• Phenomenal communication skills with customers and team members


• Professional, well-groomed personal appearance


• Good computer skills, internet proficiency and excellent organizational skills


• Goal oriented with a mindset that strives for growth and improvement


• Clean driving record and valid driver’s license

Responsibilities

• Communicates effectively with customers across multiple channels, including email, text or phone. And able to adapt depending on customer’s preferred method.


• Nurture enriching relationships to build clientele for life and cultivate a successful referral business


• Proactively reach out to customers based on preset criteria to advise them on opportunities regarding vehicle upgrades, extended warranties, lease end timelines and more.


• Navigate several computer software databases and update customer files accordingly.


• Learn to overcome objections and thrive within sales situations.


• Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.


• Bring your ‘A game’ along with a positive attitude to work with you every single day.


• Maintain high level of customer satisfaction