Telephonically engage patients to complete public benefits applications online such as SNAP, Medicaid and document in the EPIC platform.
Responsibilities:
Performs diversified clerical and receptionist duties which may include, but are not limited to:
Answering telephone and taking messages. Reporting requests and alerting management of any questions or issues.
Creating and maintaining patient charts during hospital stays or office visits. Preparing charts to accompany patient to off-unit activity.
Transcribes physician orders into appropriate documentation. Communicating any order changes or discrepancies to management
Entering lab work/diagnostic testing requests, demographic and clinical information requests into computer system
Reviewing patient charts upon discharge for completion, according to policy, and submitting to Medical Records
Notifying Admitting department of any changes in census resulting from newly assigned/transferred/discharged patients
Coordinating room assignments with Admitting department and maintaining/changing patient records to reflect reassignment, including notification of when patient's room is ready
Maintains chart areas, desks, files, etc. in neat and orderly condition
Maintains department supply inventory. Performs related duties, as required.
Qualifications:
High School Diploma or equivalent, required
Prior clerical experience, preferred
Knowledge of medical terminology as it relates to unit
Ability to communicate effectively.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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