[US HQ] Senior Expert, Value Stream FSQA

Sr. Expert, Global Value Stream

As a Senior Expert in the Global Value Stream team, you will be the hands-on owner of a defined process within the Food Safety and Quality vertical within HelloFresh's global supply chain. You will drive process definition, standardization, continuous improvement, and technology adoption across your capability domain — building the global template that every market executes against. This is a highly operational role that requires deep domain expertise, rigorous process discipline, and the ability to influence cross-functional teams without formal authority.

You will...

• Develop the foundational "to-be" end-to-end process design and global template for a defined supply chain domain.


• Collaborate with process owners and leverage stakeholder input to define global process standards, SOPs, and KPIs, driving the harmonization required to achieve a single global benchmark.


• Serve as the subject matter expert to technology teams, translating the "to-be" operational process design into clear, global system requirements for HelloFresh Supply Chain Tech and automation partners.


• Lead domain-specific continuous improvement initiatives, utilizing lean methodologies and value stream mapping to identify waste and improve our process standards to achieve measurable performance improvements.


• Partner with Data & Analytics teams to establish performance dashboards and collaborate with regional process owners to monitor process health, adherence, and quantify the impact of global harmonization.


• Contribute to the definition of department OKRs, taking accountability for the successful delivery of process harmonization and capability roadmaps within your defined domain.

You have...

• 5–8 years of experience in supply chain, operations, warehousing, or manufacturing environments.


• Demonstrated expertise in at least one supply chain functional domain (e.g., inbound, production planning, fulfillment, or FSQA).


• Strong proficiency with lean principles, process engineering, and continuous improvement methodologies (e.g., Kaizen, Six Sigma, or similar).


• Hands-on experience with WMS, WES, or WCS systems and operational technology.


• A proven track record of influencing cross-functional teams and deploying process standards across multiple sites.


• Experience building and maintaining SOPs, training programs, and governance frameworks.


• Strong analytical skills with the ability to use data to diagnose performance gaps and drive decisions.


• Ability to travel up to 25% 

You are...

• A rigorous process thinker who is equally comfortable on the warehouse floor and in a strategy session.


• A builder at heart — energized by creating standards, training programs, and scalable frameworks from the ground up.


• Disciplined and accountable, with the clarity to hold teams to a standard and the patience to coach until it is achieved.


• A clear communicator who can translate complex operational problems into concise requirements for technology and business partners.


• Highly organized, proactive, and effective at managing competing priorities across global time zones.


• Passionate about continuous improvement and genuinely motivated by the idea of building once and deploying everywhere.

You will have....

• The opportunity to shape global operations at a leading food technology company with significant reach and impact.


• A high-ownership, low-bureaucracy environment where your work is visible and your decisions matter.


• An egoless, collaborative culture focused on learning, growth, and building something exceptional together.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities


• Generous PTO and flexible attendance policy 


• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment


• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   


• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+


• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.