User Experience Designer II

Purpose of this Position: 

The UX Designer is responsible for helping improve the usability, consistency, and effectiveness of McLeod Software’s enterprise products. This position translates product requirements, user needs, and business rules into clear, practical, and buildable design solutions. The UX designer works closely with Product Owners, developers, QA, stakeholders, and UX leadership to support complex workflows across transportation management, logistics, brokerage, accounting, operations, and other business-critical areas. This role helps ensure product experiences are user-centered, accessible, consistent, and aligned with McLeod’s design system.

Essential Duties and Responsibilities:

• Design clear, effective, and user-centered software experiences that improve usability, accessibility, and workflow efficiency


• Translate requirements, business rules, stakeholder input, and user needs into clear user flows, wireframes, mockups, and prototypes


• Apply UX principles, interaction design best practices, and visual design fundamentals to create intuitive and consistent product experiences


• Design for complex enterprise software environments, including dense workflows, role-based needs, technical constraints, and data-heavy interfaces


• Collaborate with product owners, developers, QA, stakeholders, and UX leadership throughout Agile/Scrum processes


• Use the design system effectively by applying established components, patterns, tokens, and standards across assigned work


• Contribute to the design system by identifying gaps, recommending improvements, and helping document reusable patterns and guidance

Competencies:

• Demonstrates strong UX judgment and a user-centered approach to problem solving


• Thinks critically about complex workflows, user needs, product goals, and technical constraints


• Contributes to a positive, collaborative, and improvement-focused team environment


• Adapts to changing priorities, ambiguity, and evolving product requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree (B.A.) from a four-year college or university, or an equivalent combination of education and relevant experience.


• 3+ of professional experience in UX design, product design, interaction design, or a related role, required.


• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.


• Ability to interpret technical instructions involving both abstract and concrete variables.


• Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other business-related documents.


• Strong written and verbal communication skills, including the ability to respond to inquiries from customers, peers, and members of the business community.


• Ability to prepare clear, grammatically correct business correspondence and documentation.


• Working knowledge of word processing and spreadsheet software.


• Proficiency in Figma.

Why McLeod?

At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.