UserAccount: Technical Trainer II

Mission of the Role

***This position is located in our SICK, Bloomington MN campus.  This person will work in office Monday through Friday.

The Process and Project Manager II – Technical Training builds and sustains the technical competencies required for SICK employees, distribution and integration partners, and customers to successfully understand, apply, support, and use SICK products, systems, and solutions. As part of the Sensor Intelligence Academy within SICK North America’s Sales and Service Cluster, this position assesses competency requirements; designs, develops, coordinates, and facilitates hands-on, instructor-led, virtual, and digital learning experiences; and evaluates training effectiveness and learner outcomes. The incumbent partners with Sales, Service, Engineering, Market Product Management, subject matter experts, and global Sensor Intelligence Academy colleagues to establish training priorities, lead assigned technical training and competency-development projects, and continuously improve the processes, content, equipment, and resources that support effective competency development.

Key Responsibilities

Technical Training & Competency Development

• Assess technical competency requirements and identify knowledge, skill, and performance gaps for employees, partners, and customers.


• Collaborate with stakeholders and subject matter experts to establish competency-development priorities and learning solutions.


• Design, develop, deliver, and maintain hands-on, instructor-led, virtual, and digital training for SICK products, systems, technologies, and solutions.


• Develop measurable learning objectives, technical content, demonstrations, practice activities, assessments, and supporting learning materials.


• Apply adult-learning and instructional-design principles to translate complex technical information into effective learning experiences for audiences with varying roles and levels of expertise.


• Evaluate learner competency and training effectiveness using assessments, feedback, performance data, and stakeholder input, and use results to continuously improve learning solutions.

Project & Process Management

• Lead assigned technical training and competency-development projects from planning through implementation, evaluation, and continuous improvement.


• Manage project scope, schedules, deliverables, resources, risks, dependencies, and stakeholder communications.


• Coordinate training programs and events, including content, instructors, equipment, technology, facilities, and participant resources.


• Analyze and improve training processes and programs to increase effectiveness, consistency, efficiency, and scalability.


• Ensure assigned projects and processes align with business strategy and organizational priorities.


• Monitor outcomes and communicate progress, results, risks, resource needs, and recommendations to stakeholders and leaders.

Collaboration & Training Operations

• Partner with Sales, Service, Engineering, Market Product Management, subject matter experts, leaders, and global Sensor Intelligence Academy colleagues to support technical competency development.


• Build effective working relationships with internal stakeholders, distribution and integration partners, customers, and other learning audiences.


• Participate in and represent SICK, Inc. on assigned local and global cross-functional initiatives related to technical training and competency development.


• Maintain training content, equipment, demonstrations, technical exercises, documentation, and other learning resources to ensure readiness and currency.


• Complete required project, training, administrative, time, and expense documentation accurately and on time.


• Perform other related duties and responsibilities as assigned.

Key Qualifications

• Experience: Five or more years of experience in industrial automation, manufacturing or logistics automation, technical service, applications engineering, or a related technical field or experience teaching in related fields. 


• Education: Associates degree; four-year degree preferred. 

• Position-specific Qualifications:

• Ability to assess technical competency requirements and translate identified gaps into appropriate learning solutions.

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  • Ability to design and facilitate effective hands-on technical-learning experiences. 
  
  
  • Experience with machine vision, industrial safety or related automation technologies. 
  
  
  • Ability to develop measurable learning objectives and appropriate methods for assessing learner competency.
  
  
  • Ability to translate complex technical concepts into clear, accurate, learner-focused content.
  
  
  • Working knowledge of adult-learning and instructional-design principles.
  
  
  • Demonstrated project-management skills, including planning, prioritization, coordination, risk identification, resource management, and stakeholder communication.
  
  
  • Ability to work independently while collaborating effectively within cross-functional and global teams.
  
  
  • Strong analytical and problem-solving skills with the ability to use data and feedback to guide decisions and continuous improvement.
  
  
  • Strong organizational skills and attention to detail.
  
  
  • Ability to manage changing priorities and multiple concurrent projects.
  
  
  
  

• Computer/Technological: Professional competence with Microsoft Office products. Competence with content creation software such as Articulate 365 is a plus.


• Language: Professional written and spoken fluency in English required.


• Schedule: Monday to Friday, full time; be on-call on some weekends (if required).


• General Working Conditions: Be able to work in an office environment five days a week. Computer monitor more than 4 hours a day. Will periodically require multiple hours of standing to conduct trainings along with some lifting for demonstrations and kit set up.


• Travel: Be able to travel up to 25% of the time, including internationally; must have a valid passport.


• Work Status: Legally permitted to work in the country you are applying and willing to undergo an employment background check. (*This position is not eligible for sponsorship now or in the future.)

Compensation

The base salary is one part of our Total Rewards package and is determined within a range.  The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience, skill set, education, performance, licenses/certifications, business needs and other job-related factors, as permitted by law.

• Starting Base Annual Salary Range:  $74,550 - $112,750