Usher - Event Based Scheduling

Usher – Event-Based Scheduling $15 hourly

Position Summary: The Orpheum Theater is seeking friendly, reliable Ushers to provide an exceptional guest experience during live events. This is a flexible, event-based role where team members select shifts based on their availability and the theater's event schedule.

Key Responsibilities:

• Greet guests in a professional and welcoming manner


• Scan tickets and assist with entry


• Escort patrons to their seats and provide directional assistance


• Answer guest questions regarding the venue, seating, and event details


• Monitor assigned areas to ensure guest safety and comfort


• Assist with crowd flow before, during, and after events


• Provide general support to front-of-house operations as needed

Scheduling & Expectations:

• This is a flexible, event-based position; shifts are offered based on event needs


• Team members may accept or decline shifts based on availability


• Once a shift is accepted, attendance is expected and reliability is essential


• Evening, weekend, and holiday availability is preferred

Qualifications:

• Strong customer service and communication skills


• Professional appearance and positive attitude


• Ability to stand for extended periods and navigate stairs


• Comfortable working in a fast-paced, high-volume environment


• Prior hospitality or event experience is a plus, but not required