Utility Billing Assistant (Intradepartmental)

Eligibility: The Utility Billing Assistant position is open exclusively to current employees of the City of Thibodaux’s Finance Department. Application Deadline: Eligible Finance Department employees may submit applications until Tuesday, June 30, 2026, at 12:00 p.m. (noon). Late applications will not be accepted.

The purpose of this position is to assist with all duties of the utility billing office, maintain utility 
accounts, perform regular billings, and prepare budget and audit information. This is 
accomplished by reviewing utility data; ensuring that all utility records are kept up properly; 
completing utility projects; following schedules; receiving and reviewing customer complaints; 
making account adjustments; perform utility billing; posting penalties; submitting work requests 
slips; creating new accounts; processing customer revisions; maintaining documents and spread 
sheets; processing work orders; compiling data; providing statistics; preparing, sending and 
receiving correspondence; writing off accounts; providing meter readers with schedules; loading 
handhelds for meter readers; and providing duties as a backup for the supervisor; set up, 
maintain, and/or remove ACH bank drafts on utility accounts and bank site Other duties include 
assisting other employees, tracking donations; communicating with the management of the meter 
readers; preparing manual billings; processing applicants of garbage discounts; submitting 
payroll timesheets; printing tax bills, back of utility bills and labels; and providing information 
for other departments or customers. 

Please click here for Job Description: Utility Billing Assistant

Job Requirements:                                              

Education:

Work requires knowledge necessary to understand basic operational, 
technical, or office processes.  Level of knowledge equivalent to   
Work requires knowledge necessary to understand basic operational, technical, 
or office processes.  Level of knowledge equivalent to four years of high school 
or equivalency.

Minimum Experience:

Under and including one year. One year more of experience is preferred. 

Other requirements: 

Lead work to meter readers.  
Job has no responsibility for the direction or supervision of others. 

Include a valid driver's license and able to pass a civil service test.

City of Thibodaux: 

Only qualified applicants will be contacted by email with the date, time and location of the civil service testing. Please monitor your inbox and spam for a response from the City of Thibodaux to qualified applicants.