Vendor Relations Representative

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties & Responsibilities

Vendor Collaboration

• Complete daily tasks triggered by vendors in DSG’s Vendor Compliance portal disputing or requesting details related to compliance chargebacks providing additional details and support for resolution

• Review all detail related to chargebacks confirming and validating accurate detail is provided

• Communicate with vendors to determine root causes for compliance issues and determine corrective actions.

• Organize vendor meetings through TEAMs calls including additional supply chain and logistics teams. Gather and prepare agenda topics from all teams. Provide follow up notes and action items in OneNote.

• Support to vendors during EDI set up and testing

• Support to new vendors through onboarding providing guidance setting them up for success

Internal Collaboration with DCs and various  CSC departments

• Provide updates  on vendor performance issues as needed to VR Manager

• Support DCs on vendor issues to resolve as quickly and efficiently as possible

• Liaison between DCs and Merchandising teams on specific vendor issues or DC requests for clarification of compliance issues

• Support communication related to all new DSG initiatives

Additional Tasks

• Compile and prepare various weekly and monthly supply chain compliance reports following SOPs related to chargebacks reviewing for accuracy prior to uploading or approving in the compliance program

• Identify opportunities for improvement during review of weekly chargebacks

• Enter chargeback data into GTNexus/Tradecard for Import vendor

• Review/complete additional tasks related to chargebacks for final approval

• Respond to email requests from all VR mailboxes

• Update SOPs as needed when changes are made to internal processes

Data Collection and Reporting

• Assembling information from various programs to provide full compliance issue to vendor

• Review weekly and monthly compliance data to determine vendor opportunities for improvement

QUALIFICATIONS:

• Associate’s Degree

• 1-3 years of experience

• Working knowledge of supply chain systems (PKMS, EDI, PMMS/JDA, TMS preferred) 

• Exhibit critical thinking ability and reading comprehension skills.

• Self-motivated with minimal supervision required

• Ability to work in a team environment

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!