Veterinary Receptionist - Chelmsford, MA

Countryside Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-Time
• Salary: $18.00–$20.00 per hour
• Schedule: Flexible schedule including evenings, weekends, and rotating Saturday and Sunday shifts

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Your Customer Service Skills Can Shine?

Countryside Veterinary Hospital is seeking a Veterinary Receptionist to join our outstanding team. If you are hardworking, friendly, proactive, and enjoy working in a fast-paced environment, we'd love to meet you.

We are a well-established, multi-doctor, full-service veterinary hospital dedicated to providing exceptional patient care and client service. Our team takes pride in creating a welcoming experience for every client and patient while supporting one another in a collaborative and positive workplace culture.

Why Our Veterinary Receptionists Love Countryside Veterinary Hospital

• Supportive leadership and experienced team members
• Opportunities for career growth and professional development
• A fast-paced environment where every day is different
• Meaningful work helping pets and the people who love them
• Collaborative team culture built on communication and respect
• A workplace where your contributions are valued and appreciated

What You’ll Do

• Manage multiple phone lines and assist clients with scheduling appointments
• Welcome clients and patients with warmth and professionalism
• Process payments and maintain accurate client records
• Support patient check-in and check-out procedures
• Communicate hospital services, policies, and recommendations clearly
• Maintain a clean, organized, and welcoming reception area
• Assist with daily front desk operations and workflow management
• Deliver exceptional customer service during every client interaction

What Our Veterinary Receptionists Bring

• Excellent customer service and communication skills
• Strong multitasking and organizational abilities
• High level of computer proficiency
• Exceptional telephone communication skills
• Positive attitude and outgoing personality
• Ability to thrive in a high-energy, fast-paced environment
• Team-oriented mindset and willingness to support coworkers
• Veterinary hospital experience preferred

The Extras You’ll Actually Feel

• Opportunities for advancement and career growth
• Ongoing training and professional development support
• A supportive team that encourages learning and success
• Meaningful relationships with clients, patients, and coworkers
• A positive workplace culture built on teamwork and compassion
• The opportunity to make a difference in the lives of pets every day

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the Veterinary Receptionist we've been searching for? We'd love to meet you. Apply today and discover what makes Countryside Veterinary Hospital such a rewarding place to build your career.

Diversity, equity, and inclusion are core values at Countryside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.