Vice President of Operations - Commercial Landscape Maintenance

Across a growing network of regional branches, the VP of Operations will be responsible for strengthening the performance and scalability of a commercial landscape maintenance platform. The business serves commercial properties, HOAs, and institutional clients through a recurring-revenue model in which route density, labor productivity, service consistency, and margin control are critical to profitability.

The position oversees branch P&Ls and service delivery across multiple operating units, with a focus on building repeatable systems that improve accountability and support profitable growth. Key priorities include expanding EBITDA, increasing enhancement revenue, optimizing workforce and route performance, and protecting the core contract portfolio through consistent client service.

KEY LEADERSHIP MANDATES

• Multi-Branch P&L Ownership: Own the operational P&L across multiple branches, with direct accountability for revenue, gross margin, and EBITDA performance.

• Labor Productivity & Efficiency: Drive labor cost as a percentage of revenue through crew productivity standards, route density optimization, and scheduling discipline.

• Recurring Revenue Growth: Protect and grow the managed service contract base through retention execution, renewal management, and proactive client relationship oversight.

• Enhancement Revenue: Institutionalize a cross-selling culture that converts maintenance relationships into enhancement revenue — irrigation, seasonal color, hardscape, and add-on services.

• Gross Margin Preservation: Own material, equipment, and subcontractor cost controls that protect gross margin as the portfolio scales.

• Branch Leadership Development: Recruit, develop, and hold accountable branch managers and operations leaders capable of running autonomous, profitable units.

• Fleet & Equipment Management: Manage fleet utilization, preventive maintenance, and capital planning to control equipment cost and minimize downtime.

• Client Retention: Drive client satisfaction and contract retention through service quality standards, escalation management, and proactive communication protocols.

IDEAL EXECUTIVE PROFILE
The successful candidate is a seasoned landscape operations leader with a track record of running multi-branch, multi-million-dollar maintenance portfolios. You have owned branch P&Ls, driven labor efficiency improvements, and grown enhancement revenue without sacrificing recurring contract retention. You are a systems-oriented operator who builds accountable field leadership teams and manages to margin.

WHAT MAKES THIS OPPORTUNITY DISTINCT
This role offers operational command of an established commercial maintenance platform with a strong recurring revenue base and growth infrastructure in place. You will have the authority to build the operational model, develop the leadership team, and drive EBITDA performance across a growing regional footprint. It is a high-leverage seat for an operator ready to own results.