VIP - Ancillary Sales Supervisor

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Supervise and Sell VIP Seat Upgrades, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons every night
• Build strong relationships with VIP clients, VIP team and all internal departments
• Participate in all new hire processes including training
• Coordinate operations on night of shows with Ops Manager, servers, and security to ensure premium experiences are delivered.
• Responsible for nightly setup and breakdown of the entire VIP areas
• Maintain exemplary and professional grooming standards.
• Oversee the guest services team.

WHAT THIS PERSON WILL BRING

Required:

• Professional and customer service oriented 
• Daytime and Nighttime Availability is a MUST
• Exceptionally organized, with the ability to manage multiple tasks and deadlines effectively
• Ability to make clear concise decisions, sometimes with limited information
• Must possess superior interpersonal communication

Physical Demands/Working Environment:

• Working environment is fast paced, loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 45 lbs. using proper lifting techniques

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.