VITA Print Service Support Technician - hybrid Richmond, VA

Company : Novalink Solutions Llc

Job Description - VITA Print Service Support Technician - hybrid Richmond, VA

ABOUT THE ROLE

We are seeking a skilled and customer-focused Support Technician to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery.

The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detailed oriented, and a commitment to delivering high-quality customer service and support.

The role will be supporting the VITA Print Service offering. Previous experience and knowledge of printers is a nice to have. Ideal candidate will have help desk ticket handling experience as well as Print environment Knowledge.

Requirements

Skill	Required / Desired	Amount	of Experience

Microsoft 365

Required

Years

Strong communication and interpersonal skills and detail oriented

Required

Years

Strong analytical and troubleshooting skills

Required

Years

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Required

Years

Experience Utilizing ticketing systems (e.g., ServiceNow, Jira, or equivalent) to track and document support requests.

Required

Years

Commitment to delivering high quality end user support and customer service

Required

Years

Experience in a help desk or technical support role.

Required

Years

Knowledge of IT systems

Required

Years

Knowledge of print services environment

Desired

Years

Original job VITA Print Service Support Technician - hybrid Richmond, VA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Print Service Support Technician Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

VITA Print Service Support Technician - hybrid Richmond, VA

Job Description - VITA Print Service Support Technician - hybrid Richmond, VA

Requirements

Similar Print Service Support Technician Jobs in the US

Mobile Apps