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Voice Data Engineer

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Job Description - Voice Data Engineer

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Job Description

Requirement Description:

  • This position will function as a highly skilled Voice Data Engineer with specific responsibilities that include:
  • Monitor & troubleshoot ODOT voice & data telecommunications network.
  • Plan & coordinate voice & data project requirements for telecommunications equipment installations/moves.
  • Troubleshoot & coordinate faxes, modems, hubs, routers, switches, controllers & associated cabling for LANs/Wan and communication equipment in ODOT facilities.
  • Supervise and monitor hardware installation & repair in ODOT counties/outposts & right a ways.
  • Inventory & salvage telecommunications & network equipment.
  • Submit incidents with local service providers such as local Teleco/internet providers/State of Ohio One network/State of Ohio CSC.
  • Analyze data on ISP/circuit, usages & outages.
  • Coordinate & track vendor response time & incident reports in order to facilitate more efficient resolution of ISP/circuit outages in telecommunications network system.
  • Add, Modify and setup IP Phones, Voice Gateways, Cisco Agents with 3rd party supported Cisco Call Manager
  • Evaluate project needs and procure resources to complete projects.
  • Participate in development, implementation & administration of telecommunications systems.
  • Develop & implement procedures and policies pertaining to use of network.
  • Act as the escalation point for high priority issues.
  • Working knowledge of voice and data services and technologies.
  • Working knowledge of network applications, switches and servers
  • Strong communication/leadership skills.
  • Strong influence, collaboration and negotiation experience.
  • Ability to collaborate with supporting resources across business and/or functional lines
  • Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
  • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.

Mandatory Requirements/Time:

  • 4-year college degree or equivalent technical study.
  • 4 years of relevant experience.
  • Hands-on VoIP and Telecomm experience.

Desired Skills/Time:

  • Configuring/troubleshooting experience in Cisco networking environment

Qualifications

  • 4-year college degree or equivalent technical study.
  • 4 years of relevant experience.
  • Hands-on VoIP and Telecomm experience.

Desired Skills/Time:

  • Configuring/troubleshooting experience in Cisco networking environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

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