VOIP Technician Systems/Cut Tech II

Location: Dallas, TX 
Job Description:
General Summary: Responsible for handling all aspects of installations and cut overs of service for small to midsize markets. Works under moderate supervision.
Essential Duties and Responsibilities: 

• Performs moderately complex functions related to voice cuts.
  
• Tests and troubleshoots for moderately complex ds1s.
  
• Performs moderately complex functions related to data.
  
• Performs end to end translations for lines and trunks in at least two XO switch platforms, usually either 5E, DMS, Broadworks or Sonus
  
• Performs and understands all dacs mapping in TA5000, Alcatel, Titan, and Navigator, this includes ds0 and ds1.
  
• Manages an end-to-end VOIP install, this includes understanding of basic Sonus translations, Broadworks navigation and router troubleshooting with field at time of PTD and DD.
  
• Performs router configurations on Dedicated Internet Access (DIA) and VOIP products.
  
• Completes pre-testing and field testing on all XO products in assigned market with minimum supervision.
  
• Able to WOT/PTD a SIP order with an XO field technician.
  

Minimum Qualifications

Education: High School Diploma/GED
Licensures:
Relevant Work Experience: 4-5 years of related experience. 2 or more years technical experience, preferably working with Time Division Multiplexing (TDM) type switch platforms or VOIP services
Knowledge, Skills and Abilities
Basic Computer Skills Required: Yes
Software : MS Office, Netanalyst
Hardware : DACS
Databases : Remedy, TBS
Operating Systems : Knowledge of 2 of the following: CISCO, Tasman, Adtran or Carrier Access
Other Job Specific Skills : Command Line Interface experience in at least 2 of the following: 5e, DMS, or Sonus and either Cisco or Adtran

• Must have detailed understanding of CPE such as M13, channel bank, PBX, and routers
  
• Understands end-to-end data process on at least one order legacy, and diagnose issues related to configuration problems
  
• Rudimentary understanding of VOIP applications.
  

Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you. 

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