Volunteer Coordinator

Curtis Memorial Library is seeking a new Volunteer Coordinator to work with our established volunteer program - working with over 150 active volunteers throughout our library location in Brunswick, as well as Books on Wheels volunteers in our service area of Brunswick and Harpswell.

Position Summary

Oversees volunteer program administration and coordinates volunteer activity in the library including recruitment, training, scheduling and recognition.  Collaborates with other library staff to identify and create volunteer opportunities in line with the overall goals and policies of the library.

Principal Duties and Responsibilities

Engages with the community to promote library volunteer opportunities and recruit volunteers; represents the library and makes public presentations

Works with library staff to identify volunteer needs and opportunities; uses creativity in developing new volunteer opportunities

Screens and interviews potential volunteers to ensure the best match between the skills, qualifications, and interests of the volunteers and the needs of the library

Conducts ongoing evaluation of the services delivered by volunteers and implements improvements as needed

Oversees volunteer program administration including background and reference checks, scheduling and tracking volunteer hours, and maintaining volunteer database

Works with library staff and other volunteers to train new volunteers, and provides ongoing supervision and training updates and support

Assists in managing volunteer activities and projects including mailings, special events and ongoing library support

Maintains ongoing communication and support to library volunteers

Plans and implements formal and informal volunteer recognition activities to acknowledge the contribution of volunteers to the library

Serves as liaison to other community volunteer groups and seeks out opportunities for collaboration and professional development

Other responsibilities as assigned

STANDARDS OF PERFORMANCE

Ability to use diplomacy and tact to establish and maintain relationships with a wide variety of volunteers, library patrons, employees, and outside businesses and organizations

Customer-focused and friendly

Ability to effectively communicate ideas and thoughts both verbally and in writing, including facility with public speaking and/or leading presentations and trainings

Ability to use resources and office technologies relevant to the job duties, including MS Office and volunteer management software

Ability to adapt to changing needs and to recognize and set priorities

Ability to work independently and as part of a team

Maintain a positive attitude towards work

Protect library users’ right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired, or transmitted

REQUIREMENTS

Bachelor’s Degree or other relevant life experience.

Supervisory or management experience preferred.

Availability to work a flexible schedule, including occasional evening and weekend hours

Ability to perform tasks requiring some bending, lifting, pushing, and walking; sufficient manual dexterity, ability to speak, and vision to perform job-specific tasks

BENEFITS

Employee Assistance Program, Earned Paid Leave, Curtis Library Card

Curtis Memorial Library is committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Qualified applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.