Volunteer Involvement Program Manager

Position Overview

Fulfill the mission of PWC’s Volunteer Involvement Program to help low-income seniors and people with disabilities stay safe and healthy at home. Provide direct-service opportunities for community volunteers by coordinating home repair and maintenance services to PWC clients. 

Essential Job Objectives

• Manage the activities of direct-service volunteers, including weekly volunteers, episodic group volunteers, and regular        weekend groups by coordinating repair and maintenance services in the homes of PWC clients. 
• Schedule volunteer services, conduct follow-ups, and ensure the quality of the services provided meets PWC’s standards. 
• Support agency-wide volunteer events as a member of the Prepare Affair, Repair Affair, and ToolBelt Ball Committees.
• Work directly with volunteers - supervise projects and manage the efforts of volunteers of various backgrounds, ages and skill levels. 
• Identify and assess service projects for volunteers, develop scope of work and material/equipment lists.
• Provide thorough assessments and scopes of work to be assigned to groups as part of PWC’s annual Repair Affair. 
• Coordinate with other PWC managers/departments to address housing issues beyond volunteer scope.
• Execute emergency repair projects and coordinate project execution with various PWC managers/departments.
• Conduct administrative review, quality control and final project closeout.

Perform other duties as assigned by the supervisor.

 Requirements/Qualifications

The qualifications listed below are representative of the knowledge, skill and/or ability required:

• Demonstrated skills in project management and direct repair services.
• Experience working with volunteers preferred.

Valid driver’s license and auto insurance. 

Education and/or Experience

• HS Diploma or equivalent required
• Experience with construction activities required.
• Preferred experience with nonprofit sector and working with disadvantaged households. 

Other Skills/Abilities  & Functions

• Interest in meeting the housing needs of low-income residents to help them stay safe and healthy at home. 
• Ability to work independently.
• Interest in developing technical skills related to PWC services.
• Ability to work  with people from diverse backgrounds.
• Comfort in representing the agency to outside groups.
• Ability to manage time and maintain appropriate records.

Physical Demands

• Must regularly lift and/or move up to 50 pounds.
• Close and distant vision is required.
• Frequent standing, stooping, walking, bending, crawling, lifting of medium to heavy objects, engaging in construction work.

Ability to drive to various locations and operate PWC service vehicles. 

Work Environment

• Field/construction work and office environment.