RESPONSIBILITIES
Strategy & Planning
· Ensure applications meet business requirements, security standards, compliance needs, and performance expectations
Strategic and Tactical Execution
· Architect and maintain end-to-end data pipelines by extracting, transforming, and loading (ETL) complex transactional data from ERP systems into optimized Power BI data models
· Architect and maintain secure, bidirectional data integration pipelines to synchronize real-time data between Dynamics 365 and third-party enterprise platforms
· Lead the evaluation and implementation of new applications, enhancements, and integrations across the enterprise
· Direct analysts, designers, developers, and QA resources; collaborate with business stakeholders to ensure successful testing, adoption, and change management
· Ensure all integrations and customizations meet functional, security, and architectural standards
· Manage relationships with key software vendors, implementation partners, and managed service providers
Operational Management
· Lead and mentor the enterprise applications team, fostering a culture of innovation, accountability, and continuous improvement
· Partner with infrastructure, cybersecurity, and data teams to ensure applications are optimized for performance, reliability, and security
· Maintain an accurate inventory of enterprise applications, licenses, contracts, and vendor agreements
· Oversee the creation of training materials, documentation, and userâenablement programs; deliver training sessions as needed
· Drive operational excellence through AIâpowered automation, workflow optimization, and process redesign
REQUIREMENTS
Minimum Qualifications
· Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
· Minimum of five years leading an enterprise applications or business systems team
· Proven experience leading a full ERP implementation, including Finance, Project Operations and Field Service
· Experience leading enterprise business intelligence, analytics and data quality initiatives
· Minimum of five years of experience in a fieldâservices or constructionâdriven organization
· Demonstrated success managing large, complex, crossâfunctional technology initiatives
· Strong understanding of cloud architecture, AI capabilities, and modern integration frameworks
· Background implementing or optimizing enterprise data platforms, analytics tools, or AIâdriven solutions
· Proficiency with project management tools, and strong MS Office skills
· Strong leadership skills, including hiring, developing, and managing technical teams
· Excellent communication, presentation, negotiation, and conflictâresolution abilities
· Ability to manage multiple priorities, work independently, and drive outcomes
· Experience estimating project costs and managing budgets
Preferred Qualifications
· Extensive experience with modern ERP systems (preferably Microsoft Dynamics 365) and related technologies (Power Platform, Azure, Fabric, AI Builder, Copilot, etc.)
· Experience leading AI, automation, and processâreengineering initiatives
· Six Sigma, Lean, or Continuous Improvement experience
Personal Attributes
· Strong sense of urgency, accountability and ownership
· Excellent analytical, creative problemâsolving, and criticalâthinking skills
· Highly selfâmotivated, detailâoriented, and able to operate in a fastâpaced environment
· Strong interpersonal and communication skills, with the ability to collaborate across all levels of the organization
· Customerâfocused mindset with a commitment to delivering highâquality solutions
· Ability to prioritize and execute effectively under pressure
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