VP Ops Clinical/Ambulatory Services

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The VP ambulatory services & clinical service lines is responsible for leading enterprise growth, strategic direction, operational excellence and quality outcomes across select priority clinical service lines and ambulatory services. The role serves as a key member of the physician-nursing-administrative leadership triad, that together ensures successful execution of initiatives to achieve sustained growth and quality for the organization.

This position is a consummate relationship builder and communicator and is responsible for alignment within the triad on strategic direction of service lines under the purview of this role and consensus of shared work within the enterprise priority service lines. Specifically, the VP role identifies strategic growth opportunities, defines annual operating plan and ensures successful execution across all initiatives. This position is also responsible for preparing, implementing and achieving strategic plans for priority clinical service lines to achieve sustainable, profitable market share growth and support excellence across all domains of clinical quality.

Additionally, the VP ambulatory and clinical service lines is accountable for the strategic and operational success of all services of the Ambulatory Division and, in partnership with the clinical chiefs, ensures delivery of the highest quality care across the six domains of safety, effectiveness, experience, equity, timeliness and efficiency. System ambulatory services are inclusive of hospital and community-based clinics and operate within the Children's Health Network.

This position reports to the SVP, Clinical Service Lines & Chief Ambulatory Officer, works collaboratively with the Chief Nursing and Financial Officers, and partners across divisions with VP colleagues to deliver on the vision of the organization.



*Bachelor's degree required.
*Graduate degree in business, hospital administration, medical management or other applicable field preferred.
*10 years or more of progressive operational leadership with a minimum of 5 years within a health care delivery setting.
*Experience leading and managing primary/specialty care outpatient clinics required.
*Experience partnering with multi-disciplinary leaders to drive strategic initiatives required.
*Must be a strategic and critical thinker, understand financial management and business acumen of healthcare and possess solid change management, continuous improvement and communication skills
*Proven track record of building and sustaining high-performing, highly engaged teams who are curious, problem solve, execute and deliver consistent results. Mentors and coaches emerging talent.
*Proficiency with revenue management, provider compensation/incentive plan administration, productivity optimization, workforce/provider recruitment and development as well as EMR and practice management systems.
*Demonstrated commitment to patient care excellence, customer service, collaborative and respectful relationships, lifelong learning and continual improvement.
*Demonstrated ability with integration of provider practices preferred.
*Process Improvement - Proven ability and fluency in continuous improvement methodologies that result in rapid, sustainable advancements in operational excellence. Lean training or certification preferred.
*Change Management - Well-versed in change management methods and their application. Strong interpersonal and team/group dynamic skills. Comfortable with the inevitable tension, conflict and negotiation that is associated with broad based organizational shifts in culture and process. PROSCI training or certification preferred.

Capabilities\:
*Leadership - Ability to create and implement a group vision and strategy; manage change; develop others; drive execution and manage contingencies through both authority and matrixed influence. Role model inclusive leadership and advance a culture of equity and inclusion. Comfortable with multiple competing priorities and the ambiguity associated with evolving ventures.
*Vision - Able to create a compelling reason to advance service and care in service lines and ambulatory care and develop a solid business case, inclusive of financials to execute and optimize.
*Communication - Consummate communicator and collaborator. Uses multiple modalities, written and verbal, accessibility and visibility, one-on- one, large and small group interactions at all levels of the organization to advance and achieve the goals. Continuously seeks clarity and feedback.
*Data Analysis/Financial Acumen - Expertise in budget creation and variation management, business plan development and implementation, portfolio management, data visualization and interpretation to advance productivity and execution against goals. Proficient with revenue management, provider services contracting and workforce recruitment.
*Mentorship - Works to create leaders who are capable of advancement; appropriately empowers and drives accountability.
*Technologic Competence - Fluent in use of clinical information systems, EMR and practice management systems to maximize patient care quality and safety.
*Quality Leadership - Puts patients and families at the center of our work. Demonstrated commitment to patient care excellence, customer service, and building collaborative/respectful relationships. Demonstrated commitment to life-long learning and continuous improvement; creates a learning environment driving innovative, efficient and effective work processes.

Physical Demands

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The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.