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VTC Server Administrator

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Job Description - VTC Server Administrator


 

Title:  VTC Server Administrator  

Location: Pentagon DC

Clearance required:  Secret Clearance

Certification: CompTIA SEC+ or CCNA


Requirements

  

A Video Teleconferencing (VTC) Server Administrator configures, maintains, and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings, apply security compliance patches, and provide Tier II/III technical support for hardware like codecs, multipoint control units (MCUs), and UC managers.

Core Responsibilities

  • System  Management: Deploy, patch, and monitor enterprise VTC and VoIP      systems, ensuring seamless performance and uptime.
  • Incident  Troubleshooting: Diagnose and resolve connectivity, audio, and video      issues, minimizing downtime for daily operations.
  • User Support & White-Glove Service: Assist VIPs and leadership with      conference setups, active meeting monitoring, and equipment orientation.
  • Security  & Compliance: Enforce organizational IA policies by performing      vulnerability scans and applying cybersecurity compliance configurations      (e.g., DISA STIGs). Risk Management Framework experience preferred.
  • Infrastructure  & Upgrades: Manage hardware lifecycles, recommend technology      refreshes, and maintain updated network and capability diagrams.

Required Qualifications & Skills

  • Experience: 3 to 5 years of hands-on VTC or systems      administration experience.
  • Technical  Proficiency: Deep understanding of Cisco, Polycom, or similar AV/VTC      codecs and infrastructure, Session Initiation Protocol (SIP), and control      tools like Cisco TelePresence Management Suite (TMS).
  • Security  Clearances: Requires Minimum Active DoD Secret clearance 
  • Certifications:  DoD 8570 compliance (such as CompTIA Security+ or CCNA)

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