Wait Help

HOW YOU WILL SHARE ALOHA:

• Offering help and sharing your knowledge with others
• Being positive every day, and finding joy in what you do
• Staying humble and always learning
• Having an “all in” attitude
• Working with aloha

WHAT YOU WILL EXPECT:

• Learning from the best in the industry
• Gaining lifelong lessons and experiences
• Getting opportunities to advance and grow
• Creating meaningful and lasting friendships
• Working with family and friends

AS A SERVER, you are responsible for providing our dine-in guests with our famous comfort food and experience that our local community has known and loved for generations.

ZIPPY’S TEAM MEMBER PERKS

• Competitive Wages
• Tip Sharing
• 20% Employee Discount on 1st day
• Tuition Reimbursement
• Referral/Incentive Bonuses
• 25% Transportation Subsidy
• Free Zippy’s Meal during shift
• Flexible Schedules
• Paid Time Off
• Free Uniform
• Medical & Dental Benefits*
• Company Matched 401(K)*
• Wellness Programs
• Career Advancement & Growth
• Personal/Professional Development
• Employee Assistance Programs
• Employee Perks/Discounts

OVERVIEW

Zippy’s core purpose is to “share Hawaii” by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.

RESPONSIBILITIES

Wait Help are responsible for reporting to store management and making sure all guests are well taken care of. The wait help position provides courteous and efficient guest service throughout the duration of the guest’s dining experience in the restaurant.

JOB FUNCTIONS

• Effectively handles assigned section by greeting guests, taking orders promptly, accurately inputting orders into the POS, processes guest checks and payments properly.
• Efficiently serves food to guest, refills drinks for guests, and busses tables promptly after guests leave.
• Is knowledgeable and can describe menu items, ongoing promotions and special menu items proficiently. Answers guest inquiries in a purposeful manner.
• Maintains a constant flow of communication with kitchen staff and informs guests of their order status.
• Prepare and serve beverages and desserts.
• Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
• Performs other duties as assigned by management.

QUALIFICATIONS

Scheduling:

• Meets assigned shift requirements.

Physical Activity:

• Regularly push, pull, and carry objects.
• Stand and walk on foot at least 6-8 hours.
• Reach at shoulder level and below waist constantly, above head occasionally.
• Bending downward or forward at waist or knees occasionally.
• Talk and listen to communicate instructions.

Physical Requirements:

• Light work. Exerting up to 20 pounds of force.

Visual Requirements:

• Able to visualize accuracy, neatness, and thoroughness of the work assigned.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pre-Employment Requirements:

• Pass a pre-employment background check.
• Pass a pre-employment drug screening test.
• Possess a valid Food Handler Safety Cart issued by the Southern Nevada Health District.

Environmental Conditions:

• Works in an air-conditioned environment.

Education:

• High school diploma or equivalent preferred.

Experience:

• Previous cash handling preferred.
• Minimum of 1 year experience as a host or server preferred.

Necessary Skills:

• Basic math and writing.
• Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
• Able to work independently or as part of a team.
• Possess problem solving and critical thinking skills.
• Reading, writing, speaking, and comprehending the English language.

Necessary Attributes:

• Trustworthy with company property.
• Enjoys multi-tasking in a fast-paced environment.
• Punctual and dependable.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.