Warehouse Manager

Joyride Coffee was founded in 2011 by three brothers with a love for coffee. While serving Stumptown on the streets of New York, the brothers noticed a gap in the market for quality office coffee and began delivering directly to the office. Today, Joyride delivers roasted-to-order beans, cold brew kegs, and premium teas, along with cafe-quality equipment, to offices and cafes throughout the Greater New York City and San Francisco areas. Joyride can be found in the offices of Twitter, Uber, Warby Parker, and Etsy, and has been featured on CNBC, Business Insider, and Bloomberg News.

Joyride is a young, small, rapidly-growing company that operates at a fast pace. As we develop, Joyriders are expected to be flexible, to help out where and when needed, and to take on new and more responsibilities. We’re looking for someone who is willing to speak up and propose solutions when problems arise, who is proactive and who hopes to grow with the company. Joyride has seen enormous success over the past several years, and this is an invaluable opportunity to work for a company as it expands.

SUMMARY:

Joyride Coffee is looking for a warehouse manager to oversee and direct all receiving, warehousing and distribution operations in Los Angeles, CA. They are responsible for hiring, training and managing the staff required to ensure the smooth operations of their warehouse. They oversee the efficient receipt, storage, processing and distribution of craft products. They are also responsible for evaluating their operation, identifying future bottlenecks, and working with the Geography Manager to preempt them.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Manages staff by recruiting, training, scheduling, and disciplining warehouse and fulfillment employees; communicating job expectations; reviewing job contributions; planning and reviewing compensation actions and enforcing policies and procedures.
• Ensure smooth operations by overseeing receiving, order preparation and delivery.
• Manage stock levels to minimize waste and ensuring availability through physical inventories and inventory management
• Planning operational expansion as the business continues to grow. 
• Manages operational Budgets; finds areas for savings
• Identifies equipment or plant needs; soliciting bids and managing acquisition or construction
• Coordinating with other departments to ensure smooth communications and operations
• Any other tasks which may be assigned, or which may be necessary to effective operations

SUPERVISORY RESPONSIBILITIES:

This position has TBD # direct reports.

COMPETENCIES:                      

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

• 3+ years of Management Experience
• Excellent record keeping, attention to detail and communication skills
• Warehousing and Inventory Management Experience
• Strong computer skills including Google Documents, Sheets (excel)
• Ability to interact effectively at all levels within the organization
• Ability to multi-task and be flexible
• Ability to regularly lift, push, or pull up to 65 pounds
• A valid driver’s license and a clean driving record

LANGUAGE SKILLS:                      

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of organization.

Preferred candidates will have:

• Distribution Experience 
• Delivery Experience 
• Enthusiasm for craft food and beverage Experience with ERP systems 
• Contracting experience 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. 

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Interested parties must provide a resume and a brief cover letter.   

All your information will be kept confidential according to EEO guidelines.