Warehouse Manager

SUMMARY OF POSITION: 

The Warehouse Manager is responsible for overseeing the daily operations of the rescue mission’s warehouse, ensuring the efficient receipt, storage, inventory control, and distribution of donated goods, supplies, and materials that support the organization’s programs and services. This role plays a vital part in advancing the mission by maintaining organized systems that ensure timely delivery of essentials to those in need, including food, clothing, and other critical resources.

The Warehouse Manager leads and supervises warehouse staff and volunteers, fostering a safe, respectful, and service-oriented environment aligned with the values of the nonprofit. Responsibilities include coordinating donation intake, managing inventory levels, maintaining accurate records, and implementing best practices for storage and distribution. The role also ensures compliance with safety standards, cleanliness, and operational procedures to protect both personnel and donated resources.

In addition, the Warehouse Manager collaborates with program leaders, donors, and community partners to ensure the warehouse effectively supports outreach efforts and client services. Strong organizational skills, leadership, and a commitment to serving vulnerable populations are essential for success in this position.

To be a Christ centered organization that is a compassionate shelter and vital community partner

Essential Duties:

• Oversee daily warehouse operations including receiving, inventory management, storage, and distribution of donated goods and supplies.
• Coordinate the receipt, inspection, and documentation of donations, ensuring accuracy and proper recording.
• Maintain organized inventory systems to ensure adequate stock levels and efficient product rotation.
• Ensure proper storage and handling of food, clothing, hygiene items, and other donated goods in compliance with safety standards.
• Coordinate delivery and distribution of supplies to various departments within the facility.
• Train, supervise, and provide direction to volunteers and guests assisting in the warehouse.
• Ensure compliance with OSHA, health, and safety regulations to maintain a safe working environment.
• Develop and implement inventory control procedures to minimize waste and loss.
• Operate warehouse equipment (pallet jacks, forklifts if applicable) safely and ensure routine maintenance.
• Monitor cleanliness and organization of warehouse spaces.
• Collaborate with Food Services and other departments to support operational needs.
• Maintain accurate records, logs, and reporting related to inventory and donations.
• Provide guidance, structure, and encouragement to guests participating in warehouse tasks.

Other Duties:

• Other duties as assigned.
• Participate in weekly meetings and monthly trainings.
• Assist with special donation drives, events, and seasonal distribution efforts.

Qualifications and Education:

• Two or more years of warehouse or inventory management experience (nonprofit experience preferred).
•  Strong organizational and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Experience supervising volunteers or teams is preferred.
• Ability to communicate clearly and effectively with staff, volunteers, and guests.
• Basic computer skills including Microsoft Office, inventory systems, email, and internet use.
• Ability to manage logistics and prioritize tasks efficiently.
• Able and willing to model Christ-likeness in conduct and conversation as described in organizational core values.
•  Exhibits patience, discernment, and accountability while working with individuals from diverse backgrounds.

Other Factors to Consider:

• Ability to stand, walk, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 100 pounds or more with assistance as needed.
• Manual dexterity and ability to operate warehouse equipment safely.
• Strong auditory and visual skills to oversee operations and ensure safety.
• Ability to follow written and oral instructions and procedures.
• Possess a valid driver’s license in accordance with insurance requirements.
• Possess or have the ability to obtain forklift certification (if applicable).
• Possess or have the ability to obtain a DOT physical card if required