Warehouse Supervisor Outbound Operations (Picking, Packing and Shipping)

  Title: Warehouse Supervisor – Outbound Operations (Picking, Packing and Shipping)

Classification: Exempt

Reports to: Assistant Warehouse Manager

Date: April 2026

JOB DESCRIPTION 

Summary

The Warehouse Supervisor – Outbound Operations is responsible for overseeing daily outbound warehouse execution across picking, packing, and shipping functions. This role focuses on frontline leadership, workflow execution, associate coaching, and ensuring operational standards are consistently met.

The Supervisor is responsible for maintaining productivity, accuracy, safety, and adherence to standard operating procedures while supporting a positive and accountable team environment. This position operates within the execution plan established by warehouse leadership and does not own strategic planning, staffing models, or policy decisions.

Department Duties

- Supervise day-to-day outbound warehouse operations including picking, packing, and shipping

- Lead daily startup meetings, shift huddles, and shift handoffs

- Monitor workflow throughout the shift and adjust task priorities as needed

Enforce SOP compliance, scanning discipline, and operational accuracy standards

- Coach Leads and Warehouse Associates on productivity, quality, safety, and performance expectations

- Validate completion of assigned work and ensure shipment deadlines are met

- Identify operational bottlenecks, workflow gaps, and risks; escalate concerns to leadership

- Support onboarding and training of new associates and Leads

- Promote and maintain a clean, organized, and safe warehouse environment

- Partner with leadership to support continuous improvement initiatives

- Maintain professional communication with internal departments and leadership teams

Required Skills / Abilities

- Previous warehouse leadership or supervisory experience preferred

- Experience in outbound operations, including picking, packing, and shipping

- Strong understanding of warehouse safety practices and operational procedures

- Ability to lead teams in a fast-paced environment

- Strong communication, organization, and problem-solving skills

- Experience with warehouse management systems (WMS) and RF scanners preferred

- Ability to prioritize tasks and adapt to changing operational needs

Education/Experience

- High school diploma or equivalent required; associate’s or bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred 

- 2+ years of experience in warehouse, logistics, or inventory operations 

- Hands-on experience with receiving, putaway, and inventory control processes preferred 

- Prior experience leading or coaching teams in a warehouse environment strongly preferred 

- Experience working with warehouse management systems (WMS) or similar inventory tracking tools preferred

-  

Required Duties of all Associates

- Manage all company business according to the cultural objectives of the Company.

- Participate in cross-functional teams as required to advance the business interests of the organization.

- Compliance with all Company and regulatory policies/ guidelines related to associate safety and product quality.

Location and Working Hours

- Pleasant Valley Location in Independence, OH

- Monday – Friday hours will vary

- Overtime when needed

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.

- Prolonged periods sitting at a desk, working on a computer.

- Must be able to lift to 20 pounds at times.

- Walking / bending

Core Values 

At Wild Republic, we strive to maximize the positive impact we make on our customers, our community and our planet. That’s why we stand behind our core company values.  

EEO Statement:

Equal employment opportunity (EEO) is the right of every potential employee to attain or maintain employment and safeguards an applicant’s interest during all employment decisions. Wild Republic is an Equal Opportunity Employer. Applicants for employment, recruitment, hiring, training, transfer, promotion, pay, benefits, lay-off, demotion or termination of employment will be made without consideration of race, color, religion, sex, sexual orientation or preference, gender identity, national origin, age, disability, military status, pregnancy, ancestry, veteran status, or any other protected classification under applicable federal, state, or local law.

The U.S. Equal Employment Opportunity Commission enforces federal law prohibiting employment discrimination. If you believe that you have been discriminated against due to a protected status, you may contact the EEOC in your area for assistance in resolving the matter.

Inclusion & Belonging Commitment: Our tagline, Together Achieving Greatness, keeps our focus on embracing each employee where they are. Our Core Values and DEIBA+ initiative has a global reach to ensure everyone is treated equitably, included in our team, gain a true sense of belonging and feel real acceptance. Only with diverse perspectives can we genuinely change the world!

Location Accessibility Statement: Wild Republic strives to make our premises, products, and equipment available to all people respecting their individual needs, dignity, independence, and equal opportunity. We encourage assistive devices, service animals or other support to anyone at our offices. Wild Republic encourages anyone who encounters any adverse actions, malfunctions, or deficiencies to report them immediately to our HR team at [email protected].

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.