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GOODWILL INDUSTRIES OF SOUTHERN NEVADA, INC.
JOB DESCRIPTION
TITLE: Senior Manager of Loss Prevention & Safety
DEPARTMENT: Risk Management
STATUS: Exempt - (Administrative)
DATE: September 3, 2013
REVISED: N/A
AUTHOR: Julian Serrano
PURPOSE OF THIS POSITION:
The purpose of this position is to manage Goodwill of Southern Nevada’s Loss Prevention & Safety programs through training, leadership, procedural implementation, and development of a safety conscious culture to reduce the amount of theft, risks, accidents and potential liabilities.
This position will be guided by the core values of GISN. The core values are as follows:
1. PEOPLE ARE OUR STRENGTH, AND WE TREAT THEM WITH DIGNITY AND COURTESY AT ALL TIMES.
2. WE EXCEED OUR CUSTOMERS' EXPECTATIONS.
3. WE MEASURE OURSELVES ONLY AGAINST THE BEST.
4. WE DO WHAT WE SAY WE WILL DO EVERY TIME.
5. WE EMBRACE INNOVATION.
6. WE ARE A TEAM.
SUPERVISION GIVEN:
The Senior Manager of Loss Prevention & Safety supervises the Manager of Loss Prevention & Safety as well as the Loss Prevention and Safety Staff.
SUPERVISION RECEIVED:
The Senior Manager of Loss Prevention & Safety receives leadership from the Director of Information Technology and Risk Management.
The essential functions of this position are being reviewed today. Please initial in the box that you have read, understood and can perform the essential functions required. If you cannot perform the functions listed, please circle your initials to indicate that you have read and understand the item; however, you may require assistance to perform that function. Your departmental Director and Human Services will review the items to ensure that your performance is measured effectively.
ESSENTIAL FUNCTIONS:
The Senior Manager of Loss Prevention & Safety is responsible for the following functions:
Compliance
□ Maintain OSHA regulatory compliance at all locations
□ Review state and Federal regulatory agencies health and safety requirements to keep current with state and federal safety regulations
□ Conduct assessments and evaluations to ensure departmental safety compliance of all facilities
□ Oversee the Safety Committee to ensure content of meetings, effectiveness and direction for compliance and the responsibilities for members. Follow up with safety recommendations by safety committee members in a timely manner
□ Ensure that all revenue generating transactions and managerial exceptions are completed honestly and accurately through the management of the compliance and auditing program
Training & Culture
□ Develop and foster programs and trainings that create a culture of safety at the agency, team member, participant and customer levels
□ Develop and foster proactive, integrated and dynamic risk loss prevention programs to create a transparent, honest culture that actively participates in reporting and reducing internal and external crime
□ Conduct and oversee safety training, certifications and awareness program for the entire company (Consumer Product Safety Commission, CPR/First Aid, Disaster Training, Hazardous Material and any other related trainings)
Record Keeping
□ Track all safety and security incidents, violations and supporting documents and files to report Key Performance Indicators and trends to management
□ Maintain accurate logs of all safety incidents through the use of insurance broker accident/incident database
□ Escalate major crime for insurance claims and criminal prosecutions
Prevention, Preparedness and Other
□ Develop, maintain and educate personnel on policies and procedures that ensure site and ancillary locations are in full compliance with all applicable safety, security, health and environmental regulations (Safety and Loss Prevention Manual)
□ Investigate and analyze all accidents, safety incidents, Zero Tolerance policy violations and internal/external crime to determine proper course of action
□ In conjunction with HR, Manage Workers Compensation administration
□ Manage inventory supply for all safety material
□ Oversee safety and security quality assurance and surveillance program to identify and eliminate threats and hazards
□ Act as liaison to all Safety and Security related vendors and partners
□ Other duties as necessary
Experience
Bachelor's degree in Safety, Criminal Justice, Risk Management or Health related field. Five years of experience in safety and security management, with certifications in OSHA , Safety, Hazmat, Fire Prevention, CPR/First Aid or equivalent work experience. Excellent communication and organization skills are required. Ability to manage time responsibly, according to priorities and deadlines. Strong analytical skills. Self-starter with the ability to motivate and effectively train large groups. Highly structured and detail oriented. Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and Outlook . Knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting safety including OSHA and Workers Compensation requirements. Must be able to handle a hectic environment, have daily reliable transportation, exceptional customer service skills.
PHYSICAL FACTORS
Lift/Carry: Minimum up to 35 pounds.
Push/Pull: None. Position is generally sitting, standing or walking.
STANDARDS FOR MEASURING PERFORMANCE:
I HAVE READ THIS JOB DESCRIPTION, INITIALED THE ESSENTIAL FUNCTIONS AND UNDERSTAND THE REQUIREMENTS OF THE POSITION.
_________________________________________ _________________________
Name of Team Member (signature) Date
HR Processor _____________________________ ____________________ Date
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