Weekend Receptionist

Job Title: Assisted Living Receptionist

Position Summary:
The Assisted Living Receptionist serves as the first point of contact for residents, families, visitors, and prospective clients. This position is responsible for managing front desk operations, coordinating walk-in tours, handling incoming phone calls, maintaining filing systems, and assisting with new employee onboarding. The ideal candidate is professional, friendly, and highly organized, with a strong commitment to customer service in a senior living environment.

Key Responsibilities:

Front Desk Operations & Communication:

• 
  

  Greet and assist all visitors, residents, and staff in a courteous and professional manner.

  
  


• 
  

  Answer and direct incoming calls promptly and accurately.

  
  


• 
  

  Manage and relay messages and information to appropriate departments or personnel.

  
  


• 
  

  Monitor the front entrance and maintain a welcoming and secure environment.

  
  

Tours & Admissions Support:

• 
  

  Provide informative and engaging walk-in tours to potential residents and their families.

  
  


• 
  

  Maintain an organized system for tracking tour inquiries and follow-ups.

  
  


• 
  

  Collaborate with the admissions or marketing team to ensure accurate information is shared.

  
  

Administrative & Filing Duties:

• 
  

  Maintain organized files for residents, staff, and general operations, both digitally and in hard copy.

  
  


• 
  

  Assist with scanning, copying, and preparing documents as needed.

  
  


• 
  

  Support other departments with clerical tasks as assigned.

  
  

New Employee Onboarding Support:

• 
  

  Prepare onboarding materials and orientation packets for new hires.

  
  


• 
  

  Coordinate schedules for new employee orientations and trainings.

  
  


• 
  

  Ensure completion and filing of onboarding documents and compliance paperwork.

  
  

Qualifications:

• 
  

  High school diploma or equivalent required; associate's degree preferred.

  
  


• 
  

  Previous experience in an administrative, receptionist, or customer service role, preferably in a healthcare or senior living setting.

  
  


• 
  

  Strong interpersonal and communication skills.

  
  


• 
  

  Proficiency in basic office equipment.

  
  


• 
  

  Ability to handle multiple tasks efficiently and maintain confidentiality.

  
  

Work Environment:

• 
  

  Front desk and office setting within an assisted living community.

  
  


• 
  

  Frequent interaction with elderly residents, families, and staff.

  
  


• 
  

  May require occasional lifting of files or office supplies (up to 20 lbs).