Job Responsibilities

• Supervises the weight room and monitors the membership sign-in log to ensure active memberships
• Monitors for safe use of equipment, intervening and educating members as needed
• Enforces Wellness Center policies and procedures
• Offers tips and suggestions to help members improve their exercise programs
• Provides orientations to new members
• Completes orientation packets
• Teaches proper use of all equipment
• Tours new and prospective members, educating them on the facility and available services
• Answers telephones and responds to member questions
• Directs concerns appropriately
• Compiles client satisfaction surveys
• Processes sales for memberships, gift certificates, and merchandise
• Cleans wood flooring
• Cleans and organizes hand weights, mats, and steps
• Cleans weight and cardiovascular equipment
• Ensures equipment is in proper working order
• Monitors linens and ensures sufficient supplies are available for members
• Greets all Wellness Center members
• Makes regular rounds to support and interact with members
• Promotes sales of Wellness Center products and services
• Adheres to all safety, infection control, and employee health policies and procedures
• Attends required safety programs
• Consistently and appropriately uses required personal protective equipment (PPE)
• Demonstrates knowledge of departmental emergency procedures, including fire and disaster response
• Identifies, reports, and removes unsafe equipment or furniture
• Requests assistance when needed to ensure a safe environment for all
• Maintains safe working habits and a safe work environment