Wellness Manager

Job Summary

Responsible for selecting, purchasing, pricing, and merchandising HABA and bulk department products and to meet objectives for sales, margin, inventory turns and customer service.

About Concord Food Cooperative

Concord Food Co-op is a natural foods grocery store, bakery, and café with locations in Concord, NH and New London, NH. A pillar of Main St., the Co-op strives to support and enhance the New Hampshire community by only stocking ethically-sourced natural foods and through positive cooperative action in-store and in the community. 

Essential Job Duties

• Supervise and manage HABA and Bulk departments staff
• Staffing and scheduling of HABA and Bulk Departments 
• Model impeccable and admirable leadership qualities, identify and develop leadership qualities in others, support succession planning and provide ongoing staff training/development
•  Achieve and maintain HABA and Bulk departmental goals for sales, margin, and superior customer service
• Administrative duties, including ordering, inventory, recruitment, training, performance management, discipline, departmental sales, and other duties as assigned
• Negotiate with suppliers for favorable prices, terms, quality, and delivery
• Coordinate sale specials, demos, and utilize available advertising
• Evaluate suppliers and investigate new sources of supply
• Ability to convey product knowledge and adhere to federal DSHEA guidelines

Essential Skills

• Excellent customer service skills for both internal and external customers
• Ability to multitask, prioritize, and work under pressure
• Ability to effectively delegate tasks, train, and motivate staff
• Excellent communication, organizational, and time management skills
• Ability to effectively monitor, maintain, and improve staff performance by respectfully and constructively delivering coaching and counseling to staff

Essential Mental & Physical Requirements

• Works independently with limited guidance
• Performs a variety of tasks independently as dictated by organizational demands
• Relates information to diverse individuals both orally and in writing
• Must have good analytical ability and be proficient in math
• Standing for long periods, bending, walking, reaching, and sitting
• Ability to climb up and down stepladders and stairs daily
• Able to lift and carry up to 50 lbs. as needed throughout the day

Experience and Educational Requirements

• A minimum of three years’ experience in a Grocery Management role or an Associate degree and 1 year of applicable experience. 

Other Qualifications

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA & other federal, state & local standards - including meeting qualitative and/or quantitative productivity standards 
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA & other federal, state and local standards 
• Compliance with all personnel policies

Important Disclaimer Notice

The job duties, elements and responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op does reserve the right to revise this job description at any time and require employees to perform other job duties as assigned.