Winter Retail Representative 26.27

Join the Team: Winter Retail Representative

Bogus Basin Mountain Recreation Area, Boise National Forest, ID, Part or Full-Time, Seasonal (Mid-November through Mid-May)

The Winter Retail Representative position helps support a welcoming atmosphere in the retail shop by providing excellent customer service to all guests during the winter operational season. This includes proper knowledge and display of products in the retail space.

Essential Functions of the Job

• Ensure guests are sold the proper product.
• Assist guests with questions and/or issues.
• Handle cash and process other types of payment.
• Stay informed of mountain conditions and Bogus Basin events.
• Display products effectively and efficiently.
• Stock shelves, keeping back stock shelves full and organized to quickly re-supply.
• Maintain knowledge of all products.
• Maintain a positive and professional attitude toward guests and staff.
• Promotes safety by following safe practices and reporting any unsafe situations.

Non-Essential Functions of the Job

• Clean and organize retail areas.
• Performs other related tasks as necessary.

What You Bring to Bogus Basin

• Passionate about Bogus Basin’s Mission.
• Ability to work with people of all ages.
• Basic knowledge of skiing/snowboarding.
• Strong written and verbal skills.
• Employee is frequently required to stand, balance, walk and reach with hands and arms.
• Employee is occasionally required to stoop, kneel or crouch.
• Ability to assist and communicate effectively with young students in a professional manner.
• Ability to perform heavy work (defined as exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to move objects).
• Ability to pass a background check.
• Ability to work mid-November through mid-May.

Working Conditions

• Mostly indoor, although occasionally outdoors.
• Employee is regularly required to stand, walk, talk, hear, and use hands and fingers to operate a computer and telephone.

What We Offer

• Competitive seasonal pay.
• Supportive, inclusive, mission-driven workplace.
• Opportunities to enjoy mountain recreation and perks during employment.

Be Part of Something Bigger

At Bogus Basin, you will help provide memorable guest experiences, support our mission, and contribute to a safe and welcoming environment. If you're ready to bring your energy, positivity, and customer service skills to a place where community meets the mountain, we want to hear from you.

Why Bogus Basin?

Where Mountain Life Meets City Living: Enjoy the rare opportunity to work at a four-season mountain recreation area while living in Boise—one of the fastest-growing, most livable cities in the U.S. With a vibrant downtown, walkable neighborhoods, and a thriving arts and food scene, Boise offers urban amenities with small-town charm, just 16 miles from the slopes.

Mission-Driven, Community-Focused: As a 501(c)(3) nonprofit, Bogus Basin is dedicated to providing accessible, affordable outdoor recreation, education, and community programming year-round. Every dollar earned is reinvested into the mountain and its people; not shareholders. Our values of kindness, respect, professionalism, and fun shape a workplace where everyone is welcome.

Unbeatable Access to the Outdoors: Located in the Boise National Forest, Bogus Basin offers year-round activities. Employees enjoy the perks of mountain life with none of the resort town isolation.

How You’ll Make a Difference

As a Winter Retail Representative, you will ensure guests have a positive and efficient shopping experience by providing knowledgeable guidance, maintaining product displays, and processing transactions accurately. You will contribute to the smooth operation of the retail shop and help maintain a welcoming environment for all guests.

A Day in the Life

Start your day by preparing the retail shop, stocking shelves, and reviewing current mountain conditions. Throughout the day, you will assist guests with purchases and questions, maintain organized and attractive product displays, handle cash and other payments, and support other staff as needed. By day’s end, you will leave knowing you contributed to a safe, professional, and enjoyable shopping experience for all visitors.

Equal Opportunity Employer

Bogus Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Application assistance available upon request.