Women's Care OBGYN Cert Surgery Assist Clinic or Prac

Job Title

Certified Surgery Assist

Job Code

39917

FLSA Status

Non-Exempt

Department #

025016

Department

OB GYN Midwife

Immediate Supervisor’s Title

Practice Manager

Written and Review Dates

11/2024

4/2025

8/5/25

Written or Reviewed By

Director of Operations

Patient/Customer Populations Served (CHECK ALL THAT APPLY)

X

Neonate (Birth to Discharge)

X

Adult (18< 65 Years of Age)

X

Infant (Discharge to Twelve Months)

X

Geriatric (65 + Years of Age)

X

Pediatric (1<12 Years of Age)

Position does not provide direct patient care and/or does not have frequent interaction with patients.

X

Adolescent (12<17 Years of Age)

1.  

Adheres to BHDMG and BHD policies and procedures.

·         Maintains appropriate licensure or certification as required for position.

·         Maintains annual competencies/skills for both medical group and hospital locations as assigned based on job role, scope of practice, and specialty.

o    BHD responsible for tracking, obtaining, and filing of competency/skill assessments as required per surgical department.

o    BHDMG responsible for tracking, obtaining, and filing of competency/skill assessments as required per BHDMG as well as any additional department specific requirements.

2.  

Attends mandatory meetings, in-services, and training courses in accordance with BHDMG and BHD guidelines.

3.  

Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards, and national patient safety goals as applicable.

4.  

Ensures positive customer relations interactions.

• Presents with positive and compassionate attitude


• Manages difficult or emotional customer situations appropriately

·         Responds promptly to customer needs

• Solicits customer feedback to improve service


• Responds to requests for service and assistance

·         Meets commitments

5.  

Assists providers in medical clinic and hospital as assigned and appropriate.

6.  

Maintains clean, safe, and compliant clinical space.

7.  

Prepares maintenance requests as needed.

8.  

Respects and promotes patient rights, maintains confidentiality, and exhibits friendly and helpful behaviors at all times.

9.  

Responds to emergencies in an appropriate manner and according to policy.

10.     

Performs quality control and safety checks, and records data as necessary. 

11.     

Reports any departmental/staff/operational issues to appropriate personnel in a timely manner.

Key Accountability

1.

Renders appropriate patient care and treatment under direction and order of MD, PA, or NP:

• Assists with procedures and examinations.




• Includes both invasive and non-invasive procedures as well as assisting surgeons in the surgical suite of BHD when required and appropriate.




• CSA scope of practice allows for more advanced surgical tasks.  These tasks may include: incision assistance, tissue manipulation, placing tourniquets, suturing/wound closure, and other tasks as assigned and supervised by surgeon.  






• Obtains appropriate patient information for clinic visit/procedure.




• Verifies patient identity


• Reviews patient allergies


• Reconciles medication list


• Obtains vital signs              




• Performs appropriate testing as directed.


• Completes all procedures and treatments ordered by provider with accuracy and consideration for patient comfort.




• General competencies include:




• Vital Signs


• Specimen collection/handling


• Sterile Procedure


• EKG


• Infection Control


• Oxygen Administration


• Responding to Anaphylaxis




• Appropriate use of Epi-Pen


• Emergency Response




• Lab testing


• Medication Storage and Handling


• Safe Injections


• Aseptic Technique




• Additional Competencies and skills may be required based on provider specialty.




• Completes all documentation in a professional and timely manner.




• Includes patient messages and requests.




• Assists patients and families with educational needs and provides assistance and/or referral to additional resources as warranted.

2.

Clerical Duties:

• Schedules appointments/surgical procedures.


• Assures that insurance and demographic information is accurate and updated as necessary.


• Provides clinical information to appropriate parties for insurance authorizations as applicable.


• Answers telephones as needed.


• Validates appropriate patient forms are updated and on file in EMR.


• Assists with responsibilities of office flow.

3.

Laboratory Duties:

• Performs all testing with accuracy and under order of MD/PA/NP.


• Performs all quality testing per department policies and records data with accuracy.


• Documents all lab testing and results as appropriate.




• Notifies patient of lab results under the directive of provider




• All equipment is cleaned/maintained as outlined in departmental policy.

4.

Environmental Duties include:

• Infection control is practiced at all times, including patient areas, instruments, rooms, and equipment.


• Appropriate records are maintained per departmental policy.


• Supplies are ordered, stored, and restocked as necessary.


• Completes all safety/clinical oriented tasks in appropriate timeframe (ie: daily, weekly, monthly, etc.)


• Maintains a positive attitude and contributes to a positive working environment.

Communication:  The goal of good communication is being committed to listening attentively to our customers to fully understand their needs. It is speaking in terms customers can easily understand to deliver messages with courtesy, clarity and care. This includes face-to-face encounters, telephone and email.

Confidentiality/Privacy:  It is the responsibility of all Baptist Hospital Deaconess Medical Group employees to protect our patients’ privacy and modesty by creating a secure and trusting environment.

Professionalism/Excellence Orientation: Professionalism and Excellence Orientation refer to the way in which our employees work to meet our customers’ needs and further the mission of our organization.

Ownership/Stewardship:  The work we do is a reflection of ourselves. Ownership and Stewardship mean taking PRIDE in what we do and demonstrating a sense of responsibility for the outcomes of our work and job.

Teamwork/Commitment to Co-Workers:  We rely on each other to give the best possible service and care to our patients, visitors, coworkers and providers. Respect and collaboration are essential BHDMG values.