Workforce Compliance & Payroll Specialist

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

This position is responsible for the administrative payroll tasks required to complete all weekly payroll activities for 600+ Customer Connection Center team members. This coordinator tracks, analyzes, and recommends actions based on attendance trends. She/he provides attendance guidelines to team members and answers questions regarding time off policies. She/he audits time punches, reconciles payroll data and ensures PTO is properly tracked and entered in the system.

• Track attendance performance for all non-exempt department team members and provide recommended actions to leadership based on observed trends. Serve as the primary point of contact for supervisors and managers on attendance related issues. Conduct regular audits to proactively identify, resolve, or prevent attendance-related issues. Record actions taken and provide follow-up reporting to department leaders. Communicate with managers and supervisors regarding attendance policies, the investigative process, and the overall business impact of unplanned labor loss. Positively impact labor loss and adherence to attendance policy through consistent communication of employee expectations and accountability.
• Reconcile all payroll discrepancies as they relate to in/out punches, lunch breaks, PTO, etc.  Follow up with team members and Supervisors as needed throughout the payroll process to ensure a smooth payroll close by the established deadlines.  Work closely with the payroll department to clarify any payroll concerns for the department.  Regularly communicate timeclock entry discrepancy and issues.  Create reporting related to team member payroll discrepancies and concerns.
• Provide weekly and monthly reporting as well as impact to payroll, production, and revenue.
• Create modern tracking database tools that alert supervisors and send alerts regarding payroll discrepancies, attendance irregularities or negative trends occurring within their teams.

Performs additional duties and projects as assigned.
Consistent regular scheduled attendance is considered an essential function of this job.

Additional Job Description

Education Required:  High School diploma required.  Bachelor’s degree preferred.
Required or Acceptable Job-Related Experience: Payroll, scheduling, or other manual performance tracking experience preferred
Years of Job-Related Experience Required:  2+ years of payroll or performance management tracking
Technical/Other Skills Required: Excel, Word, Outlook