Workforce Management Data Insights Manager

Reporting & Analytics Leadership

• Own and manage reporting for UKG Pro WFM to monitor adoption, compliance, and operational efficiency across North America.


• Develop dashboards and insights that inform leadership decisions and support continuous improvement.

System Adoption & Enablement

• Drive WFM adoption by aligning reporting with training and enablement programs.


• Regularly update adoption metrics and provide actionable insights to maximize utilization.

Compliance & Regulatory Oversight

• Design and implement reporting mechanisms to ensure compliance with labor laws and industry standards across North America.


• Partner with legal and HR teams to maintain compliance integrity.

Value Case Realization

• Define and track KPIs to measure the business value of WFM initiatives.


• Quantify ROI for system enhancements and process improvements, presenting results to senior leadership.

AI Enablement & Advanced Analytics

• Collaborate with digital technology teams to integrate AI-driven analytics into WFM reporting and forecasting.


• Identify opportunities for predictive modeling and automation to improve workforce planning and scheduling.

Team Leadership & Development

• Build and lead a team of analysts and reporting specialists, fostering a culture of collaboration, innovation, and continuous learning.


• Provide mentorship, performance feedback, and career development opportunities to team members.


• Ensure team alignment with organizational goals and priorities.

FORMAL EDUCATION: 

Required:

• Bachelor’s Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields.


• 5+ years of experience in data insights, workforce analytics, HR Analytics, or other related roles.


• Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R, Python)


• Understanding of HRIS, Time and Attendance systems, and payroll processes. 


• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status 


• Must be at least eighteen (18) years of age

Preferred:

• Bachelor’s Degree focused on Business Administration, Human Resources, Statistics, Data Analytics, or a related field. 


• Experience with workforce management software (e.g., Dayforce, UKG Pro WFM). 


• Project management skills with experience leading process improvement initiatives. 


• Certification in HR Analytics or related fields.