CSI Assistant (Student) (FWS)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Time Type:

FLSA Status:

Summary:

Looking for an on‑campus job that fits your class schedule, builds transferable skills, and keeps you connected to student life? The Center for Student Involvement (CSI) is hiring undergraduate Student Assistants to support student engagement, campus programs, and daily office operations.

This role offers hands‑on experience in communication, teamwork, and administrative support while working in a collaborative, student‑focused environment.

Essential Functions:

• Provide friendly, professional assistance to students, staff, and campus partners.

• Answer phones and respond to inquiries by email, sharing accurate information about CSI programs and resources.

• Assist with purchase requests, mail processing, and managing two department email accounts.

• Support office projects involving email correspondence, information collection, and distribution.

• Help students navigate Engage, American University’s platform for student organizations and involvement opportunities.

Position Type/Expected Hours of Work:

• Part‑time.

• 10 hours per week.

Salary Range:

• $18.40 per hour.

Required Education and Experience:

• Open to undergraduate students enrolled in an American University degree program for the current/upcoming academic year.

• Federal Work‑Study–eligible students are encouraged to apply.

• Organized, dependable, and self‑motivated.

• Friendly and professional with strong communication skills.

• Able to manage multiple tasks in a busy office setting.

• Proactive and willing to take initiative.

• Comfortable working both independently and as part of a team.

• Familiar with Microsoft Excel, Word, and Outlook (or eager to learn).

Additional Eligibility Qualifications:

1.) Skills You’ll Gain

• Professional communication skills (in‑person, phone, and email).

• Customer service and problem‑solving experience.

• Time management and multitasking in a busy office environment.

• Administrative and organizational skills applicable to many careers.

• Experience supporting student organizations and campus programs.

• Proficiency with office technology and platforms, including Microsoft Excel, Word, Outlook, and Engage.

• Teamwork, initiative, and professionalism in a higher‑education workplace.

2.) About the Work Environment

• The Center for Student Involvement is the hub of student life at American University.

• CSI supports Student Government, student clubs and organizations, student media, Fraternity and Sorority Life, and the Graduate Leadership Council.

• Our work centers leadership development, organizational support, and fostering a welcoming campus experience.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.