Customer Quality Intern

At Batory Foods, we encourage our team to Bring YOU, Every Day because true success starts with the ability to be yourself and letting your unique talents shine. Since 1979, the heart of our success has been our people. The Friedman family established a legacy of generosity, warmth, and respect. And with core values like Invest in Relationships and Be Relentless About Improvement, each member of our team consistently strives for excellence to uphold that legacy—whether it’s related to the employee experience, our processes, or the customer journey. Join our team today and help us build a better tomorrow, together.

CUSTOMER QUALITY INTERN

Job Description:

The Customer Quality Intern will support the Quality team by managing customer documentation, maintaining compliance records, and ensuring timely communication of quality-related materials. This role provides hands-on experience with document management systems, customer interactions, and quality processes within a fast-paced environment.  THIS 10-WEEK INTERNSHIP WILL BE BASED OUT OF OUR ROSEMONT, IL OFFICE.

Key Responsibilities:

• Maintain and update customer documentation within platforms such as TraceGains and other document management portals.


• Replace expired documents to ensure accuracy and compliance with customer requirements.


• Upload requested documents and certifications to customer portals in a timely manner.


• Distribute documents, audit reports, and quality-related materials directly to customers when portal upload is not applicable.


• Support the creation and maintenance of location and item connections within internal systems.


• Assist with organizing and tracking documentation to ensure completeness and accessibility.


• Collaborate with internal teams to gather required documents and resolve customer requests.

Education and Personal Qualifications:

• Currently pursuing a degree in Food Science, Quality Assurance, Supply Chain, Business, or a related field.


• Strong attention to detail and organizational skills.


• Ability to manage multiple tasks and meet deadlines.


• Effective written and verbal communication skills.


• Proficiency in Microsoft Office (Excel, Outlook, Word).


• Comfortable learning new systems and tools.

Batory Foods in an equal opportunity employer which considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law. In addition, BatoryFoods also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation for any part of the application or hiring process, please notify us immediately.