HCM, Intern

Title: HCM, Intern 

Organizational Overview 

Smile Train is the world’s leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time!

Make a Difference!

As Smile Train’s HCM, Intern, you will assist the Human Resources team by supporting Human Capital Management (HCM) systems and enhancing organizational processes through system integrations. This internship provides valuable, real-world experience in HR technology, cross-functional collaboration, and process improvement, while offering mentorship and opportunities to develop both technical and professional skills.

The intern will gain hands-on experience supporting a growing global team and develop insights into how talent management, organizational development, and equitable HR practices empower Smile Train’s programmatic teams and partners to deliver sustainable cleft care and meaningful community impact.

This role also provides the opportunity to build knowledge of inclusive, ethical, and effective people practices within a global nonprofit environment.

Reports To

Vice President, Human Resources

Key Responsibilities

• Support the Human Resources team in maintaining and optimizing Human Capital Management (HCM) systems, including data entry, audits, and reporting


• Assist with system integrations and process improvements to enhance HR operations and efficiency


• Coordinate HR-related activities, including scheduling meetings, tracking projects, and supporting cross-functional collaboration


• Provide recruitment support by assisting with job postings, resume screening, interview coordination, and candidate communications


• Help onboard new hires by preparing materials, coordinating onboarding sessions, and ensuring a smooth new employee experience


• Contribute to employee engagement initiatives by supporting events, surveys, and programs that promote a positive workplace culture


• Assist in developing creative content and initiatives that strengthen company culture and internal communications


• Maintain accurate employee records and ensure data integrity within HR systems


• Support ad hoc HR projects and administrative tasks as needed

Candidate Profile

The ideal candidate is/has:

• Interested in HR processes, organizational development, and technology.


• Able to coordinate tasks, prioritize effectively, and anticipate needs.


• Maintains confidentiality, builds rapport, and demonstrates strong interpersonal skills.


• Values diversity, equity, and inclusion and helps cultivate a welcoming workplace environment.

Compensation  

$20/hr

Application Process

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.

To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible