IT Academic Operations Student Assistant

WHAT SHOULD I KNOW BEFORE I APPLY?

Welcome! We’re excited that you’re interested in applying for a position at Lewis & Clark College. Before you get started, here are a few important things to keep in mind:

• Returning Applicants: If you’ve previously been hired for a position at Lewis & Clark College, we’d love to see you back! Please close this window and log into your Workday account using your LC credentials. You can easily apply through the Talent and Performance icon on your home page.

• New Applicants: If you’re applying for the first time, we encourage you to prepare your resume and gather your I-9 documents in advance. This will help streamline your application and hiring process! For more information and resources, please visit our Student Employment Resources.

WHO WOULD I REPORT TO?

WHAT DEPARTMENT IS THIS IN?

WHEN DOES THIS POSITION BEGIN (AND END, IF APPLICABLE?

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JOB PURPOSE:

• Assist Academic Operations staff

• Perform classroom audio-visual system checks and maintenance

PREREQUISITES FOR ELIGIBILITY

• You should have a basic understanding of technology and a strong desire to learn more.

• You need not be a gearhead. We will train you in the specific skills you will need.

• We need responsible, hard workers who are self-motivated, reliable and punctual.

• Neatness and attention to detail are highly prized attributes.

DUTIES AND RESPONSIBILITIES:

• Perform checks of classroom AV systems as well as general classroom conditions and note any items needing attention

• Assist Academic Operations staff with maintenance and projects

• Answer classroom emergency trouble calls and enter/update relevant work orders in the IT ticketing system to keep track of classroom issues

• Create and maintain documentation in Google and the IT Knowledge Base portfolio

• Demonstrate excellent customer service to our clients

RESPONSIBILITY TO DIVERSITY

• Ability to honor and work with all identities and individuals, particularly those who are underrepresented in the country and/or at Lewis & Clark College.

SCHEDULE:

• Shifts take place during weekdays between 9am - 5pm, with some availability on Saturdays.

RATE OF PAY:

• $16.30 per hour

WORK STUDY REQUIREMENT:

• Federal or Lewis & Clark Work Study required

Experience Gained Within This Role Includes:

• Professionalism: Help you to become more proficient in customer service,

• Technology: Computer troubleshooting, and software understanding.

• Communication: Help you to further develop strong interpersonal and communication skills while learning to work as part of a fun and cohesive team.

Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission.  We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws.  The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies.  Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators.

(https://www.lclark.edu/about/title_ix_compliance)

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. 

Eligibility to Work
In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.