Office Assistant, Residential Life, Student Employee

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Job Title: Office Assistant, Residential Life, Student Employee

Scheduled Weekly Hours: 20 hours per week

Job Week Assignment: 36 weeks per year

Rate of Pay: $15.00 per hour

Work Cycle: Monday two weeks prior to the start of fall semester through graduation

This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students.

The Residential Life office assistant, student employee is responsible for providing routine customer service, as well as clerical and administrative duties according to established procedures.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Writes, edits, formats, and proofreads documents
• Performs data aggregation
• Assists with check-in and check-out according to established procedures
• Assists with daily operations of residence halls, including but not limited to lockouts, room changes, maintenance requests, and housing sign ups
• Responds to the needs of students, colleagues, and community members in a timely and courteous manner
• Answers phone, responds to email, forwards messages, and confirms appointments
• Maintains appropriate office supply inventory
• Compiles and organizes information into relevant reports
• Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
• Maintains cleanliness and organization of desk and common areas
• Collects, organizes, and composes correspondence for department staff
• Interprets the needs of students and visitors and makes appropriate referrals for service

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Currently enrolled at Lindenwood University
• Good academic, social, and financial standing with the University

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills
• Excellent customer service skills
• Highly organized with the ability to multitask, think critically, and use good judgement
• Strong professional integrity
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Fully On-Ground
• Work outside of normal business hours (e.g., evenings, weekends, early mornings) required

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to sit at a computer for up to eight hours daily
• Ability to lift up to 20 pounds
• Adequate mobility to walk short distances
• Regular in-person attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.