Office Assistant (Student Worker)

Position Summary

The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.

Work Schedule

6-8 Hours Based on Student Schedule

Position Responsibilities

• Greet and assist students, parents, and visitors in a professional and courteous manner 

• Answer phone calls and direct inquiries to appropriate staff members 

• Provide general information about financial aid processes and deadlines 

• File, scan, copy, and organize financial aid documents 

• Assist with data entry and updating student records in internal databases 

• Prepare outgoing mail and distribute incoming mail when needed 

• Support staff during financial aid events, workshops, and orientations 

• Perform other clerical tasks and special projects as assigned

Required Qualifications

• Must maintain confidentiality of student records in compliance with FERPA regulations

• Must be a currently enrolled student in good standing at Butler University

• Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable)

• Strong interpersonal and communication skills

• Ability to handle confidential information responsibly

• Detail-oriented, organized, and reliable

• Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel

• Professional demeanor and a willingness to learn

Preferred Qualifications

• Previous office or customer service experience

• Familiarity with financial aid terminology or processes

Other Expectations

• Maintain regular and punctual attendance. 

• Comply with University standards and policies. 

• Ensure confidentiality of information.