The On-Demand Ride (ODR) Driver is responsible for providing safe, courteous, and timely transportation for Liberty University students, faculty, staff, and visitors across campus and designated off-campus locations. This student worker role supports the Transit Department in daily operations and assists other departments within Facilities Planning & Management during academic breaks or summer months. The role emphasizes safety, customer service, professionalism, and adaptability in a dynamic university environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Operate vehicles safely in various weather and traffic conditions, following all university and state safety protocols.
• Provide friendly and professional customer service to all riders, including students, faculty, staff, and guests.
• Maintain real-time communication using two-way radio and iPad-based routing systems (e.g., On-Demand Ride app).
• Assist passengers with disabilities and safely secure mobility devices.
• Conduct pre- and post-trip inspections to ensure vehicles are safe, clean, and in good working condition.
• As essential personnel: you are expected to be available in the event of school closings, delays, shutdowns, and any emergencies including clean up required because of severe weather incidents. Performs snow removal activities as assigned. Such as shoveling, salting, etc. Facilities Management Division employees are essential to the overall success of Liberty University and its day-to-day functions, especially during ongoing campus events such as Winter Fest, Orientation, Convocation, Commencement, CFAW, and summer camps amongst other planned and unplanned events throughout the year. Must be available to work scheduled and unscheduled hours as emergency needs arise.
• Wear appropriate Personal Protective Equipment (PPE) and follow all department safety protocols.
• Communicate route updates, delays, and safety information to dispatchers and passengers as needed.
• Assist with basic departmental tasks in other units (e.g., Maintenance, Grounds, Custodial) during summer or downtime.
• Support the Transit Department with feedback on service delivery and potential improvements.
• Collaborate with other student workers and staff to ensure smooth daily operations.
• Stay informed about new technologies, policies, and processes in the university transit and facilities sectors.
• Perform other duties as assigned.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

Additional information may be found here

SUPERVISORY RESPONSIBILITIES  

None

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• High school diploma or GED required.
• Must be 21 years of age or older.
• Must possess a valid driver’s license with a minimum of five (5) years of documented driving history and maintain a clean driving record.
• Minimum of one (1) year of relevant experience preferred, or an equivalent combination of education and applicable work experience.
• Must be detail-oriented, well-organized, and proactive with strong time management skills.
• Must demonstrate a willingness to obtain any required certifications.

Note: Certifications obtained at the employer’s expense must be reimbursed to Liberty University if voluntarily resigned within 12 months of acquisition.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Clear and professional communication in person and over radio.
• Demonstrated customer service mindset with ability to interact respectfully with diverse populations.
• Strong listening skills and ability to provide accurate transit information.
• Comfort with mobile devices, apps, and route management tools.
• Ability to learn and apply new software or procedures as university systems evolve.
• Reliable and punctual, with ability to work independently or as part of a team.
• Demonstrates discretion, judgment, and commitment to Liberty University values.
• Fosters a positive work environment and upholds the university’s mission.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Regularly required to travel to local on and off campus locations.
• Required to sit for extended periods to perform driving duties
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to assist passengers with disabilities.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Ability to lift and carry up to 50+ lbs. and assist with loading/unloading.
• Physically capable of extended driving periods and navigating stairs.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting.  It is well lighted, and the noise level is moderate.  Working environment may include facilitation of events outdoors occasionally.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel.  Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Target Hire Date

2026-02-09

Time Type

Part time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.