Operations Intern

Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest organization dedicated to serving the 2.5 million veterans of the wars in Iraq and Afghanistan, from their first day home to the rest of their lives. IAVA strives to build an empowered generation of veterans through programs in four key impact areas: Health, Education, Employment and Community.

• Health - IAVA makes it a priority to ensure that both mental and physical health needs are being effectively addressed in our community, and has provided support to over 20,000 returning veterans nationwide.


• Education - With nearly a million new veterans headed back to school under the New GI Bill, IAVA has provided over 500,000 with the tools and support needed to make informed decisions about their education.


• Employment - No veteran should come home from Iraq or Afghanistan to an unemployment check. To fight shockingly high joblessness rates, IAVA’s Combat to Career initiative helped over 270,000 veterans in their transition to civilian careers in 2011.


• Community - Less than 1% of the country served in Iraq and Afghanistan – a stark contrast to the 12% that served during WWII. Building community, both online and on the ground, is a critical factor in fulfilling IAVA’s mission, which means bridging geographical divides to create a united, supported and proud movement of new veterans

The Operations Division houses the Financial, Operations, Information Systems and Human Capital Departments. The Operations Intern would support the financial processes, HR practices, and office management of IAVA’s NY headquarters. This internship is ideal for anyone entering non-profit management studies, as the Operations Intern would gain insight as to the internal workings of all aspects of IAVA’s processes and systems. The Operations Intern will report to the Finance and Operations Director.

The Operations Intern will:

Learn how to manage and assist with organizational finances

Develop skills necessary for the research, reconciliation and documentation of contributions, including in-kind, online and events contributions

Aid in the production of staff development events

Learn how to assist in the management of member and supporter communications

Help develop and maintain vendor relations

Learn the skills necessary to support IT integration and processes

The Operations Intern should possess:

Strong organization and problem solving skills - solution-oriented

Excellent time management

Excellent interpersonal and communication skills

Professional, upbeat attitude

Excellent customer service skills

Highly organized with excellent attention to detail

Basic facility with Microsoft Office applications (Word, Excel, PowerPoint)

Ability to work independently, prioritize and multi-task

To Apply: Please send a resume, cover letter, salary history and three professional references to [email protected], with “Salesforce Coordinator” in the subject line. Include a cover letter that concisely explains how your campaign experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer. VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.