Property Operations Intern

As a Property Operations Intern, you will assist with the day-to-day operations and management of residential communities. This role offers hands-on experience in property management and real estate operations, providing valuable exposure to various aspects of resident relations, leasing, and financial management and property maintenance.

Key Responsibilities

• Resident Relations:
  
  
  
  • Assist in managing resident communications, including inquiries and requests.
  
  
  • Help process resident applications, lease renewals, and lease agreements.
  
  
  • Provide customer service and resolve issues promptly.
  
  
  
  


• Leasing and Marketing:
  
  
  
  • Assist with marketing vacant units and preparing marketing materials.
  
  
  • Help schedule and coordinate property showings for prospective residents.
  
  
  • Conduct market research to understand local rental rates and trends.
  
  
  
  


• Financial Support:
  
  
  
  • Assist in preparing and processing invoices, rent collections, and financial reports.
  
  
  • Help maintain resident billing records and assist with rent reconciliation.
  
  
  • Assist with budgeting and tracking operational expenses.
  
  
  
  


• Assist with Property Maintenance:
  
  
  
  • Support the scheduling of routine maintenance and repairs.
  
  
  • Help track maintenance requests and follow up with team members, vendors or contractors.
  
  
  • Maintain property upkeep by ensuring cleanliness and safety standards are met.
  
  
  
  


• Regional Asset Support:
  
  
  
  • Collect, analyze and interpret data related to multiple properties within the geographic region to gain insight into market trends, property performance, resident behavior and other factors.
  
  
  • Participate in investor-related meetings.
  
  
  
  

Qualifications

• Education: Currently pursuing a degree in Real Estate, Business Administration, Property Management, or related field.


• Skills & Abilities:
  
  
  
  • Strong organizational and time-management skills.
  
  
  • Excellent written and verbal communication skills.
  
  
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
  
  
  • Basic understanding of property management processes is a plus.
  
  
  
  


• Personal Characteristics:
  
  
  
  • Detail-oriented and able to multitask.
  
  
  • Ability to work both independently and as part of a team.
  
  
  • Enthusiastic about learning and developing in the real estate industry.
  
  
  
  

About Ginkgo Residential

Ginkgo Residential LLC is an integrated multifamily investment, management and redevelopment company based in Charlotte, North Carolina. We currently manage over 7,000 apartment units in more than 50 communities with a geographic footprint that encompasses the Carolinas.

Ginkgo Residential LLC is an Equal Opportunity Employer.