Student Assistant Administrative & Program Support

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Position: Student Assistant – Administrative & Program Support

Location: The Retail Management Institute, Lucas Hall Suite 111

Hours:  Maximum 19 hours per week 

Position Summary:

The Student Assistant will provide administrative support to the Retail Management Institute through clerical tasks, scheduling, and front-desk coverage. This role is ideal for a detail-oriented, organized student seeking professional office experience. The Assistant will also help with departmental programs by supporting coordination, communication, and resource management, while gaining skills in project support, customer service, and data management.

Essential duties and Responsibilities:

• Greet visitors and students, provide information or assistance

• Answer and direct phone calls and emails

• Assist with scheduling meetings and maintaining calendars

• Prepare, proofread, and organize documents and correspondence

• Assist with planning and logistics for meetings, workshops, or events

• Maintain and update program files, databases, and online resources

• Assist with basic website updates and development.

• Provide customer service to students, staff, and external partners

• Collect and organize data for reporting.

• Assist with special projects and other duties as assigned

Qualifications:

• Strong organizational, time management and communication skills

• Ability to work independently and collaboratively in a team setting

• Detail-oriented, reliable and professional

• Proficiency with Microsoft Office/Google Suite

• Ability to maintain confidentiality and handle sensitive information

• Willingness to work onsite with a flexible schedule, including some evenings. 

• Adhere to all policies as outlined in the Student Handbook. 

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.  For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at  https://www.scu.edu/title-ix/. 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities.  Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at [email protected] or by phone at (408)554-5750. Please note: This contact information is intended for accommodation requests only. Resumes or inquiries about application status sent to this inbox will not be reviewed or forwarded. For resumes or questions regarding application status, please contact [email protected].