Inside Property Adjuster Trainee– Richmond, VA

Capstone ISG is one of the nation's fastest-growing Independent Adjusting firms, providing property claims services to leading insurance carriers throughout the United States. As we continue to expand, we are seeking motivated, career-minded individuals who are eager to learn, enjoy solving problems, and want to build a long-term career in the insurance industry.

If you have a background in construction, roofing, restoration, inspections, customer service, or another hands-on profession, this could be the opportunity you've been looking for.

As an Inside Property Adjuster Trainee, you'll receive company-sponsored training, industry licensing support, and experience that will prepare you to investigate property losses, assess damage, prepare estimates, and manage insurance claims.

During training, you'll learn:

• Property damage assessment and investigation
• Residential and commercial construction fundamentals
• Insurance policy interpretation and coverage analysis
• Xactimate estimating software
• Claim documentation and reporting
• Customer communication and claim management
• Industry regulations and best practices

What You'll Do

Following successful completion of training, you will:

• Conduct investigations involving residential and commercial property claims.
• Virtually Inspect homes and commercial buildings to identify and document damage.
• Analyze claim information, policy provisions, and supporting documentation.
• Prepare repair and replacement estimates using Xactimate.
• Assist in determining coverage, damages, and claim exposure.
• Prepare professional reports and claim documentation for clients.
• Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
• Participate in subrogation and causation investigations when applicable.
• Manage an assigned claim inventory while meeting service and quality standards.
• Travel throughout your assigned New Jersey territory to inspect losses and investigate claims.
• Continue developing technical expertise through training and mentorship opportunities.

What We're Looking For

• College Degree or equivalent required.
• Construction, roofing, restoration, estimating, engineering, or related experience strongly preferred.
• Strong mechanical aptitude and willingness to learn technical concepts.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency and willingness to learn industry software platforms.
• Ability to obtain and maintain required adjuster licenses.
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Preferred Qualification

• Roofing or restoration industry experience
• Estimating experience
• Prior insurance or claims experience
• Experience using Xactimate or similar estimating software

Compensation & Benefits

Capstone ISG offers a competitive compensation package and invests in the professional development of every team member.

Benefits include:

• Competitive salary with annual raises
• Quarterly performance bonuses
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Company-paid life insurance
• Short-term and long-term disability coverage
• Paid vacation, sick leave, and holidays
• Fitness membership reimbursement
• Company-paid training and licensing support
• Continuing education and career advancement opportunities

Why Capstone ISG?

At Capstone, you'll join a team that values professionalism, integrity, technical excellence, and exceptional customer service. We provide the training, tools, and support necessary to build a successful career in a growing industry with significant advancement opportunities.

If you're looking for more than just a job and want to develop a specialized skill set with a company committed to your success, we encourage you to apply.