Job Description

Overview

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a country club then you will love working with KCC!

The Activity Attendant is part of our Fun Squad. The ideal candidate has high energy and a willingness to learn and grow. This role will work in our Family Activity Center, which includes a bowling alley, movie theater, and arcade. The Activity Attendant will be trained in all operations of the Family Activity Center, and will implement the day to day operations of the facility. This role will provide excellent customer service to all guests, ensure all equipment is operating properly, and work collaboratively with other Kalamazoo Country Club team members across departments. Activity Attendants will work a variety of special events in the Family Activity Center, serving 600-1,400 members. The ideal candidate has flexible availability including mornings, afternoons, evenings, and weekends.

What You’ll Be Doing

• Provide practical support, problem solving, and excellent customer service during the daily operations of the bowling alley, movie theater, and arcade.

• Serve as a “party host,” for private rentals of the Family Activity Center, meeting all the needs of our guests in a positive, consistent, and customer focused manner.

• Work collaboratively and effectively with co-workers.

• Accurately complete procedures for facility operations, cleanliness, and safety.

• Clean and sanitize toys, equipment, and furniture within the activity areas.

• Attend all required meetings and staff training.

• SMILE and provide a positive environment for all members, staff, and guests.

• May be asked to perform other duties as assigned.

What You Need for this Position

• Strong interpersonal communication skills, problem solving abilities, and a growth mindset. 

• Must enjoy working with children of all ages.

• Must have flexibility with work schedule, including evenings, weekends, and holidays.

• Preferred CPR/Child Infant and CPR/AED certified or ability to obtain certification upon hire (training can be provided.)

• Ability to pass an annual background check.

What’s in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

• 10% Discount on GHG outlets

• Discounted hotel rates at Radisson Hotel Group branded properties worldwide

• Parental Leave Program (Full-Time Option)

• 401K with 100% match up to 3% (Full-Time option)

• Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for

• You’ll have the opportunity to work with fun and passionate team

• You will grow your skills and experience in an environment fosters growth and development