This position is responsible for preparing and serving beverages to guests in the Courtyard Bistro in an efficient and courteous manner. Effectively promotes the Bistro, takes beverage orders, and prepares/serves guests adhering to all health regulations and local liquor laws. Assists Bistro Attendant with food orders, preparation, and serving as needed. Follows CSM/Marriott’s high standards of quality to ensure guest satisfaction.
• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Responds to guests needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Effectively operates micros operating system and cash register.
• Follows all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks.
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Marriott standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guests’ identification and monitors guests consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down tables and counter. Transfers full tubs to the dish room, and assists as needed with washing barware/dishes.
• Completes all required paperwork accurately and in a timely manner.
• Assists with inventory, completing inventory par sheets, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Marriott, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
• Follow all CSM/Marriott procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
• Completes all required side work, and takes initiative to jump in wherever necessary.
Competencies/Skills Required: One year prior serving/customer service and bartending experience required. Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest’s needs and complete required paperwork.
Education: High school diploma or GED preferred. Bartender certification preferred. TIPS or CARE beverage service certification desired, or the ability to obtain certification as required.
Physical: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift.
Rate: $18.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [email protected].
This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively.
To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
Csm Careers
CSM Corporation develops, owns, and manages a wide range of properties including hotels, commercial real estate, and apartment communities. We’re committed to delivering exceptional business results for our clients, while making a positive difference for our employees — and the communities where...
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