Bar Back / Food Runner - Pools

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

The Bar Back / Food Runner - Pools is responsible for efficiently and respectfully delivering poolside orders and clearing all tables in a professional and effective manner as guests leave the pool, as well as supporting other team members while giving exceptional customer service. Bar Back / Food Runner - Pools are responsible for providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables/pool dining areas. They ensure that the pool bar is well stocked with necessary items such as silverware, plates, napkins, and glassware, among other aspects of the pool dining experience of our guests. They assist bartenders in keeping their service area stocked and clean at all times. They keep the bar stocked with liquor, beer, spirits, garnishes, ice cubes and other products needed throughout their shift. They ensure that glasses, stirrers, shakers, strainers, and other bartending tools are clean and in the proper position for bartenders. Their responsibilities can also include cleaning up spills, mopping floors, taking out the trash and other operational tasks required to maintain a stocked and sanitary bar area.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.

POSITION RESPONSIBILITIES/DUTIES:

• Set up and prepare pool and dining areas before service
• Greet guests with water and assist with welcome touches
• Deliver food, beverages, and service items promptly and accurately
• Clear, clean, and sanitize tables, chairs, and service areas between guests
• Reset tables and replenish napkins, silverware, and supplies
• Support servers, bartenders, and pool attendants to ensure smooth service flow
• Stock and maintain service stations, bars, and storage areas throughout the shift
• Prepare bar items including mixers, juices, garnishes, ice, and glassware
• Restock liquor, beer kegs, straws, napkins, and other bar essentials
• Load/unload dish and glass washers and properly store clean items
• Remove trash, collect empties, and maintain overall cleanliness and organization
• Monitor inventory levels and communicate restocking needs
• Follow all food safety, sanitation, and OSHA guidelines
• Respond to guest requests quickly and professionally
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
• Perform other duties as assigned.

What are we looking for?

EDUCATION & EXPERIENCE:

• At least 18 years of age
• Minimum of 1 year customer service in a pool or restaurant setting
• ServeSafe Certification or equivalent preferred.
• TIPS Certification or equivalent, preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays.
• Excellent customer service skills.
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
• Must possess mature personal discretion and sound judgment.
• Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip-resistant shoes.
• Must go above and beyond for guests and other team members.
• Enthusiastically supports decisions once they have been made by management.
• Ability to take direction and collaborate in a team environment.
• Knowledgeable about menu items and cocktail recipes.
• Physical ability to lift beer kegs, hold trays of bottles and glassware and stand during the shift.
• Ability to take direction and collaborate in a team environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics in English.

Compensation:

-

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.