Bell Person (Part Time)

WHAT'S IN IT FOR YOU

• Competitive salary at $17.13/hr. + tips with discretionary performance bonuses 2x a year!


• Complimentary meals and covered team member parking. 


• Company-paid gaming licenses (Class B & Class A)

WHAT YOU’LL DO

• Exemplifies Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism.


• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.


• Greet arriving guests with a friendly and professional demeanor, extending a warm welcome and helping.


• Assist guests with their luggage upon arrival and departure, ensuring it is transported to and from their rooms promptly and safely.


• Provide information about the hotel's facilities, services, and special amenities, such as spa services, dining options, and casino offerings.


• Escort guests to their rooms as needed, providing information about room features and amenities along the way.


• Help with any guest requests, such as booking reservations, arranging transportation, or providing directions to local attractions.


• Maintain a neat and organized bell stand area, ensuring it is stocked with necessary supplies and equipment.


• Coordinate with the front desk and housekeeping staff to ensure timely delivery of luggage and other guest requests.


• Uphold Muckleshoot Casino Resort’s standards of professionalism and service excellence.


• Handle guest inquiries, complaints, and special requests in a courteous and efficient manner.


• Assist in maintaining the hotel's exterior appearance, including keeping entrance areas clean and presentable.


• Maintain knowledge of local attractions, events, and points of interest to provide guests with recommendations.


• Provide guests with accurate information about check-out procedures and assist with luggage storage if necessary.


• Assist with valet parking services as needed.


• Handle guest inquiries and requests via telephone or in person.


• Maintain a strong understanding of the hotel's loyalty programs and benefits.


• Adhere to safety and security procedures, reporting any suspicious activities or incidents to appropriate personnel.


• Smile and engage guests and team members with a positive professional demeanor.


• Performs other duties as assigned.

WHAT YOU’LL BRING

• Previous experience in a guest-facing role, preferably in a luxury hotel or hospitality setting highly preferred!


• Thorough knowledge of local areas and resort amenities.


• Ability to communicate effectively with others both verbally and in writing.


• Provide excellent customer service and maintain a professional demeanor.