CALL Livestream Course Specialist

Job Description: CALL Livestream Course Specialist (Part-Time, Temporary)

Position Summary

Key Responsibilities

Livestream Operations

• Setup and operate livestream equipment for CALL courses, including cameras, microphones, capture devices, and livestream software.
• Monitor audio and video throughout each session to ensure quality and resolve issues in real time.

Instructor Support

• Conduct pre-session equipment and audio checks with presenters.
• Provide basic troubleshooting for microphone, slide, and connection issues.
• Support presenters with platform controls and in-room technology.

Content & Equipment Management

• Record and upload sessions following established CALL naming and archiving standards.
• Complete minor post-session tasks such as trimming recordings and organizing files.

Coordination & Documentation

• Communicate weekly with CALL staff to confirm course times and room needs.
• Document issues, resolutions, and required follow-up to support continuous improvement.

Technical Requirements

• Livestreaming platforms (Zoom Meetings/Webinars or similar)
• OBS Studio or other livestream/encoding software
• Cameras (DSLR, PTZ, or similar), audio interfaces, mixers, microphones
• Basic audio concepts: gain staging, avoiding echo/feedback, mic placement
• Recording workflows, file formats, and simple video editing
• Wired networking preferences and basic troubleshooting

Qualifications

• Strong troubleshooting skills and ability to stay calm under pressure
• Comfortable supporting instructors with varying levels of technical skill
• Excellent communication, organization, and attention to detail
• Ability to work Tuesday–Thursday during daytime hours, on campus only

Preferred

• Prior experience operating livestreams, webinars, or similar events
• Experience in an educational or lifelong learning environment
• Familiarity with PTZ camera control, multi-source switching, and small-room audio
• Understanding of accessibility practices and media privacy considerations

FAITH and EDUCATIONAL COMMITMENT

1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.

2. A commitment to the Christian faith and to the integration of faith, learning, and student development.

DIVERSITY COMMITMENT

Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.