Campus Team Associate (part-time) - San Juan Capistrano

The Campus Team Associate is the organizational engine of the San Juan Capistrano campus. God has called this person to serve behind the scenes so that every guest, volunteer, and new believer has a clear and caring next step. By keeping our people, calendars, data, and facilities moving, they free our pastors and directors to lead, disciple, and care for a growing bilingual church family.

WHAT YOU WILL DO:

Next Step Follow Up
• Manage Activate registration, reminder texts and emails, name tags, and attendance tracking in English and Spanish
• Send follow up to every Activate guest within 48 hours and hand off small group and Dream Team interest to the right leader
• Coordinate baptism logistics including candidate scheduling, confirmation calls, shirts and towels, and photo follow up
• Support Plan Your Visit guests with confirmations and warm handoffs to the concierge team
• Track decisions, baptisms, and group connections so every person has a documented next step

Data and Reporting in The Rock
• Enter and reconcile weekend attendance by service and language every week
• Prepare the weekly campus scorecard for staff meeting
• Maintain Dream Team check in data so serving numbers are accurate
• Capture how guests found us at Activate intake, separating new to Saddleback, campus transfers, and returning attenders
• Run attendance frequency reports so the team can see who is attending less often and reach out early

Facilities and Operations Coordination
• Own the campus room scheduling calendar, approving requests and resolving conflicts across English, Spanish, Kids, Students, and outside groups
• Serve as the staff point of contact for the volunteer Operations Dream Team, communicating weekly setup needs, facility requests, and event requirements
• Coordinate contractors and vendors as needed, including scheduling access, confirming scope, and tracking work to completion
• Make sure contractor insurance and approvals follow Saddleback facilities and finance processes
• Keep a running log of open facility requests so nothing sits unresolved

Communications
• Build and send the weekly eNews
• Coordinate the weekly Leader Hub email to Dream Team leaders, including Spanish translation timing
• Keep the campus communications calendar and event promotion schedule current
• Proofread all English and Spanish campus communications for accuracy and consistency

Team and Campus Pastor Support
• Manage the Campus Pastor calendar and scheduling requests
• Prepare staff meeting agendas, take notes, and track action items to completion
• Work with the Lake Forest Accounting Team to code credit card receipts and check requests for campus staff
• Process purchase requests and expense reports
• Maintain shared team trackers and keep them current week to week

Events and Weekend Support
• Own registration, supplies, and logistics checklists for Family Sundays, Activate gatherings, Love Local Serve Days, and seasonal services
• Partner with ministry leads so event owners can focus on people instead of logistics
• Serve on site Sunday mornings to support guest follow up, data capture, and next step tables

Decision Making

• Implements decisions made by the Campus Pastor and staff team
• Independently manages room scheduling, approving requests and resolving conflicts within campus guidelines
• Uses discernment when communicating on the Campus Pastor’s behalf

Unique Working Conditions
• Standard office conditions with some work outdoors for weekend services, events, and contractor walkthroughs
• On site Sunday mornings, with occasional evening and seasonal events such as Christmas services

WHAT YOU HAVE DONE:

Experience

• Two or more years in an administrative, coordinator, or operations role
• Coordinating vendors, contractors, or facility requests
• Planning and managing events with many moving parts
• Data entry and reporting in a church management system or database, with The Rock experience a plus
• Serving on a Dream Team or volunteer team in a local church

Education

A Bachelor’s Degree is preferred, or equivalent work experience

Skills and Abilities

• A committed Christian and a member of Saddleback Church
• Fluent in English and Spanish, written and spoken, strongly preferred
• Confident with Google Workspace, Microsoft Office, and spreadsheets
• Quick learner and nimble with technology
• Exceptional follow through and attention to detail
• Able to manage many details and shifting priorities without losing track of deadlines
• Warm and hospitable on the phone, by text, and in person
• Trustworthy with confidential information about people and families
• Able to work well with staff, volunteers, contractors, and vendors
• Comfortable taking direction from several leaders while keeping priorities clear
• Working Genius strengths in Tenacity or Enablement are ideal
• Familiar with the vision and goals of Saddleback Church

Saddleback Church’s pay philosophy is based on internal and external data for pay equity and budgetary considerations for effective stewardship. The estimated pay rate for this position is $17-$20 hourly, depending on experience. We will provide a pay rate within our salary structure that fits a candidate’s qualifications and experience for the job. The posted wage range does not guarantee a specific job offer.

Saddleback Church is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Saddleback Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment, which is central to our mission.