Cashier | Part-Time | Lucas Museum of Narrative Art

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Cashier is responsible for providing friendly, efficient, and accurate service while processing guest transactions in the venue's café, concessions, or other food and beverage outlets. This position serves as a key point of contact for guests by delivering exceptional hospitality, maintaining product knowledge, and ensuring an efficient checkout experience. The Cashier also assists with stocking, maintaining clean service areas, and supporting overall food and beverage operations.

This role pays an hourly rate of $19.00 - $24.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 9, 2026.

Oak View Group is proud to operate the food and beverage program at the Lucas Museum of Narrative Art. The hospitality operation features a diverse portfolio of dining experiences, including a multi-concept café, a modern luxury restaurant, a licensed Starbucks location, and a robust special events catering program. The team is dedicated to delivering exceptional guest experiences through outstanding food, service, and hospitality within one of the nation's premier cultural destinations.

• Greet guests in a friendly, professional, and welcoming manner.
• Accurately process food and beverage purchases using the point-of-sale (POS) system.
• Answer guest questions regarding menu items, pricing, promotions, and venue amenities.
• Make recommendations and promote featured menu items, beverages, and retail merchandise.
• Resolve guest concerns professionally and escalate issues to management when appropriate.
• Thank guests for their visit and encourage a positive return experience.
• Accurately process cash, credit card, mobile payment, gift card, and member account transactions.
• Balance cash drawer and complete opening, closing, and reconciliation procedures.
• Maintain accurate transaction records and follow company cash-handling policies.
• Verify guest identification for age-restricted purchases in accordance with applicable laws and company policy.
• Maintain confidentiality and security of financial transactions.
• Assist with stocking food, beverages, grab-and-go items, retail merchandise, and service supplies.
• Maintain attractive, clean, and organized displays and service areas.
• Assist with preparing beverages or light food items when assigned and trained.
• Monitor inventory levels and communicate replenishment needs to supervisors.
• Support restaurant, café, concessions, and special event operations as needed.
• Maintain a clean and organized cashier station, dining area, and service counter.
• Follow food safety, sanitation, and health department regulations.
• Clean and sanitize equipment, counters, beverage stations, and guest-facing areas throughout each shift.
• Complete opening, closing, and side work assignments.
• Work collaboratively with culinary, service, and operations teams to ensure efficient guest service.
• Assist with special events and high-volume service periods.
• Support other food and beverage outlets as operational needs require.

• High school diploma or equivalent preferred.
• Previous cashier, retail, restaurant, café, concessions, or hospitality experience preferred.
• Experience operating a point-of-sale (POS) system preferred.
• Food Handler certification required or ability to obtain within the designated timeframe.
• Responsible Beverage Service certification required or ability to obtain within the designated timeframe if serving alcoholic beverages.
• Ability to work evenings, weekends, holidays, and event days.
• Excellent customer service and communication skills.
• Strong cash-handling and basic math skills.
• Ability to operate a POS system accurately and efficiently.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional appearance.
• Ability to work effectively both independently and as part of a team.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Frequent reaching, bending, and repetitive hand movements.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.