Cashier/ Receptionist Part Time Position

RESPONSIBILITIES:

• Operate switchboard telephone system


• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold


• Provide basic information to callers who have general inquires


• Calculate the customer’s bill using the dealership’s computer system


• Assist the General Manager with various clerical duties as needed


• Be friendly, professional, courteous and efficient when working with all customers and employees


• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.


• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

• Superior interpersonal skills


• Previous customer service experience required


• Professional Appearance


• Excellent communication and organizational skills


• Experience using Microsoft Office suite


• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously


• Must be willing to submit to a drug screen & background check


• Flexible schedule including Saturdays